Upper Highway resident angered over theft

2016-06-28 06:00

Rent A Maid compensated Mullin for the charger because we wanted [her] to understand that we were sympathetic to her plight.

HILLCREST resident Veronica Mullen is urging residents to be wary when letting people into their homes, as she fell prey to a rental maid who allegedly stole almost R7 000 worth of items, including a cellphone charger.

Mullen hired three women from a domestic help hiring company she had registered with in March.
However, she reported to the company that she was unhappy with the one woman as she thought she stealing from her.

“When I called the company they said there was an incident when she stole something, but she owned up,” said Mullen.

“Then when I hired another lady I knew for sure she had stolen from me, so I reported this to the office and was told she has been caught pinching and was given a polygraph, however she was clear so they could not dismiss her.”

Mullen then opened a case at Hillcrest Police Station.

She said the company deducted money from the maid’s wage for the cellphone charger she had stolen, however, the jewellery and cellphone company could not compensate her, as there was no forced entry and she cannot claim from insurance.
“My jewellery was antique and of sentimental value, and I would not like anyone else to experience what I went through,” she added.

Rent-a-Maid Hillcrest branch manager Estelle Gray-Browne

confirmed that Mrs Mullin hired three ladies from the company, however she said, the first lady was replaced as Mrs Mullen did not like her.

“She was not replaced on basis of her work, but merely because she did not like the look of her.

“The next lady Mrs Mullen said was constantly on the cell phone and she ‘did not like the way she worked’.”

Gray-Browne said that Mrs Mullin had every right to advise the maid to switch off her cell phone on her premises.

“Why didn’t she? This maid when working at a spring clean was one of three maids accused of stealing money, but the perpetrator [not her] owned up. This is why this second maid was not dismissed,” said Gray-Browne.

The third maid who allegedly stole the charger had a previous case against her which was reported to the police. That past employer, who was not our customer, had her polygraphed - no deception during the test was evident and the case was dropped. Note that the maid polygraphed wasn’t in our employ at the time. I did hear about it but because she was cleared I employed her.”

Gray-Browne said that as to this claim for jewellery and the charger, Mrs Mullen cannot say with definitive proof that our cleaner stole the items.

“Rent A Maid compensated Mrs Mullin for the charger because we wanted Mrs Mullin to understand that we were sympathetic to her plight.

“While we are truly sorry for her jewellery loss, she should have been kept these items in a locked safe and if so, we would have had our insurance underwriter investigate the matter and compensate her if our cleaner was proven guilty.

“The cleaner would also have been dismissed. Our hands are tied because Mrs Mullin has no proof.”

Hillcrest SAPS spokesman Constable N. Manqele confirmed a case has been opened and the matter is being investigated.

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