Beneficiaries unpaid due to verification

2019-09-05 06:01

THE strict implementation of bank verification this month - confirming that the details of the beneficiary and the account holder match - resulted in a number of SASSA beneficiaries not being paid.

In order to strengthen controls, SASSA implemented a process of bank verification as part of its fraud prevention measures. This means that before any payment is loaded on the system, the details of the approved beneficiary (name, surname and identity number) are checked against the bank account holder’s information. Where the information does not match, the payment will not be loaded, until the information has been corrected.

Clients are reminded that SASSA can only pay into the bank account of the person who applied for the grant, not the bank account of a spouse, child, sibling or anybody else.

SASSA clients are responsible for ensuring that their information with SASSA is accurate and current at all times. Updating personal information can be done at the nearest SASSA office.

Affected clients are kindly requested to report to their nearest SASSA offices with their ID documents and a copy of their bank statements, so that their records can be updated.


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