Link app to improve service delivery

2017-10-26 06:01
Link Director Charles Murray, Leon Mostert call centre dispatcher Martha Nodaka and Kouga Mayor Elza van Lingen at the launch of the new Kouga Call Centre in Humansdorp. The municipality integrated its systems with an app called Link, to form mobile communities for all 15 wards and improve service delivery.Photo:MONIQUE BASSON

Link Director Charles Murray, Leon Mostert call centre dispatcher Martha Nodaka and Kouga Mayor Elza van Lingen at the launch of the new Kouga Call Centre in Humansdorp. The municipality integrated its systems with an app called Link, to form mobile communities for all 15 wards and improve service delivery.Photo:MONIQUE BASSON

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RESIDENTS can furthermore follow a maximum of three wards.

At the end of each month a full progress report will be uploaded onto the app in order for users to keep abreast of ward related incidents.

Link Director Charles Murray says the app was designed to encourage active citizenry and provide residents with local information.

“We are living in an age where communities are much more actively engaged than before. The Link app provides a foundation for better communication between the public and municipalities,” he says.

Kouga’s new call centre can be contacted at 042 200 2200.

Download the Link app

The free Link app is available for Android and iOS devices and can be downloaded at download.linkapp.co.za/#dl, from the Google Play or App Store.

Upon registration the app will request permission to access your location – this is important, be sure to accept.

To Link to your ward, click on “+ and Add Channels”. Select the blue Municipal Ward icon, allow the app to geo-locate you and Link to your Ward as displayed.

If you download the app while away from home, be sure to enter your address in the search bar after clicking on the blue Municipal Ward icon.

For more information, visit www.linkapp.co.za.

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