Nuwe foonstelsel vir munisipaliteit

2018-06-28 06:01

DIE Kouga-munisipaliteit het ‘n nuwe foonstelsel geloods ten einde dit makliker vir inwoners te maak op met departemente te skakel.

Inwoners kan nou eenvoudig die skakelbordnommer, 042 200 2200, skakel en dan die elektroniese stemaanwysings volg of wag vir die operateur om met die regte department te skakel.

New voice prompts to
connect callers

KOUGA Municipality has installed a new phone system to make it easier for residents to connect with the right department.

Residents can now simply call the municipal switchboard number on 042 200 2200 and follow the voice prompts to connect to the department they are looking for or they can hold for the ope-rator.

Izalathiso-mazwi ezintsha kwabo bafowunayo

UMASIPALA waseKouga ufakele inkqubo entsha yemfonomfono ukwenza lula ukuba abahlali baqhagamshelane namacandelo angawo. Abahlali, ngokulula ngoku, batsalela umnxeba inombolo ye-switchboard kamasipala engu-042 200 2200, ubani lowo alandele imigqaliselo ukuze aqhagamshelane necandelo alikhangelayo okanye abambele lowo uzakuphendula.

Le nombolo ye-switchboard iyakwazi ukusetyenziswa ukususela ngo-7:30 kusasa ukuya ngo-7 ngokuhlwa, imihla yosixhenxe yeveki, ukuqhagamishelana neZiko Lezikhalazo Ekuhanjisweni Kweenkonzo (Service Delivery Complaints Centre).

Ngaphaya kwala maxesha, kungatsalelwa inombolo yemini nobusuku yamaxesha kaxakeka u-042 291 0250 okanye 042 200 8330 ukubika ingxaki.

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