THE SA Post Office has issued a warning to the public to be on alert of a parcel delivery scam. In a statement, the post office said members of the public receive phone calls by persons alleging to be from the customs division of the SA Post Office. The caller informs them that a parcel is ready for collection, provided they first pay “customs fees” into a bank account. “The SA Post Office does not require customers to make any bank deposit before parcels are released. In instances where SARS levy import tax on parcels from abroad, the import tax must be paid at the post office counter on collection.“The customer will receive a point-of-sale receipt for this payment. “In cases where the post office has the cellphone number of the recipient, the customer will receive an SMS requesting him or her to collect the parcel at a specific post office branch. The SMS will not request that funds be deposited into an account,” the statement said. The post office’s crime buster hotline is 0800020070.