Hospital accused of ‘losing’ patient file

2019-04-24 06:02

BASIL Boy Mkhize (62), from Sobantu, has accused Northdale hospital of being careless after his medical file allegedly went missing.

He told Echo that he found out on March 19 that his file was missing when went to the hospital to ask for it.

He was instructed to do so by members of the compensation fund so that he could claim money owed to him after he got injured at work in 2008.

“I started attending Northdale Hospital in 2011. Previously I attended a private hospital. I changed to Northdale Hospital because I was no longer employed and I could not afford to pay for my medical fees,” he said.

Mkhize said he used go to Northdale Hospital every month to get medication, do X-rays and receive physiotherapy.

He visited the hospital for treatment until 2016 when he was transferred to Eastwood Clinic, where he is currently receiving medication.

“When the hospital transferred me I no longer needed physiotherapy and x-rays. However, the file with all my medical reports since the incident happened was left at the hospital,” he said. When I asked the hospital for my file last week they told me that it is missing or maybe it was burnt because some of the patients files were set alight.

Mkhize said he wants an answer as to what happened to his file, saying: “Getting that file is very important to me because that money will help me with my medical treatment. I do not sleep at night because of the pain and the pills that I am getting at the clinic are not helping me.”

KwaZulu-Natal spokesperson for the Department of Helath, Ncumisa Mafunda, said : “The Department is concerned about this matter.”

“In a bid to assist, she said the facility concerned has arranged a meeting with the patient, which was scheduled for yesterday (April 17).”

Details of the meeting could not be obtained at the time of print deadline.

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