Patients call for investigation into missing files

2015-12-23 06:00
PHOTO:file Patients are complaining about missing patient files at Northdale hospital.

PHOTO:file Patients are complaining about missing patient files at Northdale hospital.

Multimedia   ·   User Galleries   ·   News in Pictures Send us your pictures  ·  Send us your stories

DISGRUNTLED patients at Northdale Hospital want an investigation following the ongoing loss of patient files at the hospital.

Patients who spoke to Echo, but did not want to be identified due to a fear of victimisation, said although in the past there have been cases of missing files at the hospital, the problem became rife this year.

A patient, who did not want to be identified, said last week he left home early so he could be among the first to be assisted at the hospital, but he spent more than five hours waiting in the queue because of missing patient files.

“What makes us even more angry is that we stood in long queues for almost the whole day and no one bothered to inform us that there were problems with files.

“People only found out when it was their turn.

“It is a great concern because once a file is lost one has to open a new one so the doctor will not have the patient’s medical history. It bothers us that files can go missing in a place where we think they are secure.”

Another patient, who also did not want to be identified, said patients who are mostly affected are those taking ARV treatment, because it has become common for them to lose files every month.

“There have been rumours that this is an inside job as files are sold to other people so they can claim they are sick in order to qualify for a disability grant. The issue of missing patient files is an old problem, but now it is happening regularly and we are beginning to question what is really happening. We want an investigation conducted.”

KZN Health spokesperson Agisa Hlongwane on Tuesday said his department can only respond to queries from Echo once they have gather­ all the relevant information.

Join the conversation! encourages commentary submitted via MyNews24. Contributions of 200 words or more will be considered for publication.

We reserve editorial discretion to decide what will be published.
Read our comments policy for guidelines on contributions.

Inside News24

Traffic Alerts
There are new stories on the homepage. Click here to see them.


Create Profile

Creating your profile will enable you to submit photos and stories to get published on News24.

Please provide a username for your profile page:

This username must be unique, cannot be edited and will be used in the URL to your profile page across the entire network.


Location Settings

News24 allows you to edit the display of certain components based on a location. If you wish to personalise the page based on your preferences, please select a location for each component and click "Submit" in order for the changes to take affect.

Facebook Sign-In

Hi News addict,

Join the News24 Community to be involved in breaking the news.

Log in with Facebook to comment and personalise news, weather and listings.