Power cuts outrage residents

2018-07-11 06:00

UP to six houses on Tulip Avenue in Dunveria were without electricity for the majority of last week, from Wednesday up until Sunday, leaving residents furious and questioning the service delivery of the local municipality.

Speaking on behalf of the residents that were affected by the blackout, Jane Singh said that they were all furious as they did not receive any kind of help from the various departments they tried to contact for aid.

“We have been without lights from Wednesday.

“At first we thought it was load shedding, until we saw that it was only a select few houses that had no lights,” said Singh, adding that on Wednesday and Thursday the power was out for several hours but from Friday they were left in complete darkness, being without power until Sunday afternoon.

Singh said that they had received no help from the municipality and their staff as her calls directed to officials went unanswered throughout the week and weekend.

“The houses affected have lost so much money in groceries — we were just beginning the month so we had stocked up on groceries only to be left without power, resulting in most of our food going off,” said Singh.

As a former municipal worker herself, Singh said that the service from the municipality was never this bad when she was in office, or maybe that it was but, now that she was “on the outside”, she was seeing clearly.

“My husband is sickly and needs oxygen from a machine. Without electricity we have had to bend over backwards this past week, admitting him into hospital for one night and then taking him to his brother’s place for another — it has all been such chaos,” stressed Singh, who added that the medical aid fund with the municipality was also posing complications due to mismanagement on the part of the municipality.

Singh said that the call centres were useless and that none of the residents affected by the electricity outages had managed to get through.

When her call was eventually answered, she was told that no workers worked overtime.

“We are outraged. We have not been taken seriously and we want answers,” said Singh.

She said that the six houses in question only had their power turned back on Sunday afternoon, after councillors Rooksanah Ahmed and Renesha Jugmohan worked tirelessly around the clock to restore them.

Municipal spokesperson Thobeka Mafumbatha failed to respond to queries before print deadline.

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