Customer care is a priority at Sleep Active

2015-12-02 06:00
Michelle Harty relaxes on a bed similar to the one they bought.Photo: LOURENS SCHOEMAN

Michelle Harty relaxes on a bed similar to the one they bought.Photo: LOURENS SCHOEMAN

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IT took a while to decide on buying a Memory Foam® bed, but we are so happy that we said “yes” after several visits to the shop, said Clive and Michelle Harty.

“We had been looking for a bed that could help Clive with his bad back and had been to many different places before landing at Sleep Active®.

“We inspected the beds, tested them, looked at them, went away to look at more places and came back again,” said Michelle. “When we returned to Sleep Active®, we decided to go for it. We have been using the bed for a while now and it really helps with Clive’s back problems, for which he had already undergone operations. Now he wakes up without any pain, and well-rested. The same goes for me. I love the way the mattress adjusts to the contours of your body, while staying firm,” Michelle added.

Clive said they call it their sanctuary to which they retire every night. “We suffer when we have to go away and have to sleep on other types of beds.”

Michelle said they also “love” their Sleep Active® Memory Foam® pillows. “Normal pillows can’t compromise for the weight variances from your neck to your head, forcing your neck to over-compensate, but these mould to the shape of your head and neck, giving you a wonderful sleep experience,” said Michelle.

The Hartley’s were also full of praise for the Sleep Active® staff. “They were absolutely wonderful. They assisted us wherever they could without being over-bearing,” they said. Anthony Wong Kee, Supervisor at Sleep Active®, said customer care was a priority at the Company. “We can only fully satisfy our customers by not only giving them top quality products, but also top quality service.

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