Hotline for services

2019-02-13 06:01

THE Nelson Mandela Bay Municipality is urging all its residents to make use of the municipal mobile application to ensure better service delivery in the metro.

This after the municipal call centre staff, who operate the municipality’s service delivery hotline, went on a recent strike for permanent positions within the call centre.

As a result of the strike, complaints about water, electricity and sanitation problems were unattended.

The Executive Mayor, Mongameli Bobani, has since promised permanent positions for the 32 call centre staff.

According to the municipal spokesperson, Kupido Baron, the municipality, like any other entity, is going digital to ensure better service delivery to all residents.

“The municipal mobile application could have been used during the strike of the call centre staff, but residents were not aware of it.

“Even though the app was launched in 2016, not enough residents are currently using it,” Baron said.

The mobile application provides direct communication with the municipality and serves as a platform through which residents are able to interact with the municipality for services and reporting of faults.

Continued on page 2


Join the conversation! encourages commentary submitted via MyNews24. Contributions of 200 words or more will be considered for publication.

We reserve editorial discretion to decide what will be published.
Read our comments policy for guidelines on contributions.

Inside News24

Traffic Alerts
There are new stories on the homepage. Click here to see them.


Create Profile

Creating your profile will enable you to submit photos and stories to get published on News24.

Please provide a username for your profile page:

This username must be unique, cannot be edited and will be used in the URL to your profile page across the entire network.


Location Settings

News24 allows you to edit the display of certain components based on a location. If you wish to personalise the page based on your preferences, please select a location for each component and click "Submit" in order for the changes to take affect.

Facebook Sign-In

Hi News addict,

Join the News24 Community to be involved in breaking the news.

Log in with Facebook to comment and personalise news, weather and listings.