NELSON Mandela Bay is now officially the second most trusted metro municipality in the country.The latest South African Customer Satisfaction Index (SAcsi) has shown a dramatic increase in overall satisfaction of NMB residents. Furthermore, the city is now the second most trusted metro in the country, up from second last position a year ago. The Cape Town municipality is currently in first position.Executive Mayor Athol Trollip’s spokesperson Sibongile Dimbaza said, the coalition government, led by Trollip, remains focused on building a solid political foundation, centred on stability.“For too many years the people of the municipality were subjected to maladministration, corruption, incompetence and a political leadership that didn’t care. “Those days are over,” Dimbaza said.Dimbaza said since coming into office, the new coalition government has adopted a 2017/18 IDP and budget that are changing the face of the Nelson Mandela Bay (NMB).“Thousands of residents will be receiving basic services to their homes for the first time because this government wants to build a caring city,” Dimbaza said.“Thousands of bucket toilets are being replaced with dignified sanitation because we want this to be a well-run city that redresses the wrongs of the past. Fraud is being rooted out and an anticorruption hotline is fully operational.”The city has also opened the first two metro police satellite stations in the province in Bethelsdorp and KwaNobuhle. “Over time it is possible to make NMB a safe city. “While there is still a very long way to go, the metro is humbled to have received such important acknowledgment from residents. Nelson Mandela Bay is moving forward again and this administration will only work harder to deliver better services, stop corruption and grow the economy to create jobs,” Dimbaza concluded.