SASSA on track to ‘pay right grant to right person’

2017-02-08 06:02

THE South African Social Security Services (SASSA) in the Eastern Cape Province is hard at work with their “Paying the right social grant to the right person at the right time and place” campaign.

This, according to SASSA Communications Manager Thamsanqa Singeni.

Singeni said SASSA in the Eastern Cape has improved their operations, increased their footprint and have offices in every municipality.

This was to ensure that they were delivering services to every deserving person wherever people resided.

Recently, they were engaged in the Integrated Community Outreach Programme partnership with the Departments of Home Affairs, Health, Education, Social Development, South African Police Services (SAPS) and Justice as well as municipalities and the National Development Agency to ensure that they reached every member of the community.

With this programme, they aimed to inform communities about the services they rendered and where their offices were in each district and locality.

“We told communities that where we did not have offices, we have mobile structures that visits local residents on weekdays to ensure we reach out to all areas,” said Singeni.

They also offer assistance with old-age, disability, war veteran, child support, foster-care and care dependency grants as well as Grant-in-aid.

Assistance is also provided in the form of the Social Relief of Distress Grant which offers food parcels for the needy as well as school uniforms for children in need.

Singeni also cautioned vulnerable members of society not to fall victim to criminals who pretended to be SASSA officials.

“We want to warn our people not to give their personal details to people claiming to be SASSA officials without them identifying themselves. Our officials wear uniforms and have identity cards with their names.”

According to Singeni, residents have the right to ask for the telephone number of the nearby office and ask to speak to the manager should they doubt or become uncomfortable.

Asked about people who were asked to sign insurance policies alleged SASSA’s (as in a recent case in Nelson Mandela Bay), Singeni said SASSA does not have an insurance policy or a loan for which grant recipients can apply.

Singeni urged members of the community who have any questions to contact their nearest SASSA office or phone their toll free number at 0800 601 1011.

. SASSA, in a recent media statement, assured its beneficiaries that social grant beneficiaries will continue to be paid as usual and on time after the contract with Cash Paymaster Services (CPS) expires at the end of March.

The Minister of the Department of Social Development, Bathabile Dlamini, has set up a task team to look at a system in which SASSA takes over the payment of social grants in-house.

SASSA spokesperson Paseka Letsatsi said there will be no disruptions to the system.

Letsatsi said the process took unexpectedly longer.

On February 1, 2017, they presented their plan to the Social Development Portfolio Committee in Parliament as to how social grants will be paid out from April 2017.

Letsatsi said social grant beneficiaries will continue to be paid as usual and on time even beyond April and there will be no disruptions in the system. “There is, therefore, no need to panic from the side of beneficiaries,” Letsatsi said.


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