SASSA releases statement on fraud video

2019-05-01 06:00

SASSA is aware of a disturbing video currently doing the rounds on social media that depicts a group of criminals bragging about stolen SASSA cards and the money they make out of them.

SASSA said in a media statement that they would like to reassure the public that the matter is under investigation and good progress is being made in verifying the authenticity of the claims, as well as the possible perpetrators.

There has not been any untoward increase in the monthly value of the grants paid, which raises suspicion that these allegations may not be genuine.

The systems used by both SASSA and the South African Post Office (SAPO) have been developed to protect social grant beneficiaries.

The card only receives a value once the grant administration has been done by SASSA and confirmation provided that the beneficiary qualifies for the social grant.

Every card must be linked to a beneficiary to be able to receive any grant money. There is no card that is produced that has value which does not come through the SASSA system payment file.

In the event of card fraud, the genuine beneficiary is reimbursed by SASSA for any loss once this has been confirmed through an investigation.

In order to report card fraud, the beneficiary should bring their ID document to the post office where they will be assisted to complete an affidavit.

There is no beneficiary who will not receive a grant they are entitled to, due to a fraud they didn’t partake in. The payment will be backdated to the month the error or fraud occurred.

SASSA and SAPO are working closely with law enforcement agencies to deal with perpetrators of these crimes and good progress is being made.

A number of arrests have already been made in this regard. There will be no leniency shown to anyone who preys on social grant beneficiaries, regardless of the value of the transgression, said SASSA acting CEO, Abraham Mahlangu.

“We cannot be detracted by criminals on the noble achievement of ensuring that poor people are paid through a legitimate contract between the two organs of state, namely, SASSA and SAPO. Government will always prevail and ensure that beneficiaries continue to receive their grants at the right time and place Njalo,” added Mahlangu.

The new SASSA card offers a number of benefits which other bank accounts do not provide. In addition to providing a limited number of free transactions, no minimum balance and no cost of transacting, where the card is used to purchase goods, the card does not allow any debits.

This protects social grant beneficiaries from unauthorised deductions, which is a significant improvement to the previous payment regime.

SASSA would like to request all social grant beneficiaries to protect the SASSA card. They must not give their card to anyone else, and under no circumstances should they divulge their PIN to anyone.

This PIN is the key to an account and must be protected at all times. More information can be obtained through the SASSA toll free call centre on 0800 60 10 11.


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