Water issues drain locals

2015-10-13 06:00
A resident says she has had sewerage problems at her home for a few months already where her outside drain clogs up and pushes up sewerage water and faeces. 

Chevon Booysen

A resident says she has had sewerage problems at her home for a few months already where her outside drain clogs up and pushes up sewerage water and faeces. PHOTO: Chevon Booysen

Multimedia   ·   User Galleries   ·   News in Pictures Send us your pictures  ·  Send us your stories

Residents of New Horizons are dripping with anger as issues relating to water and municipal services have come to the fore.

For the past month, many residents have been experiencing problems with their water supply. They say they want action from the City of Cape Town after complaints were logged.

Adding insult to injury, some residents are receiving sky high rate bills that they say they cannot pay.

One resident, who requested to remain anonymous, says she has been struggling with a burst pipe at her home for months. She alleges she has not received any feedback yet to solve the problem.

The burst pipe is located just outside her front door and has pushed up sewage.

“I could not even open my door or windows because the stench has been that bad. The smell comes in and it’s very unpleasant,” she says.

Another resident, Magdalean Isaacs, says she has wrestled with a flooding drain pipe for months and has decided to stop lodging complaints.

“When you report it, either they don’t come out or they take long to do so. Now I just have it fixed myself because it is a health hazard, as I have grandchildren around and don’t want them getting sick,” she says.

According to Isaacs, the drain pipe located just outside her front door had burst and it was established that the pipe “wasn’t properly sealed”.

“A family friend of ours now fixes my drain and he found that the pipe was not properly sealed. This problem persists and I have previously reported it, but still nothing has been done. It just doesn’t help to complain,” she says.

Coupled to their water woes, residents say they are now also receiving rates bills running into hundreds of rands.

According to them they do not understand why they are receiving bills when previously they didn’t have to pay.

Tinkerbird Road resident Mariam Abass says she has received a municipal bill which comprises costs for sewerage, waste removal and water.

“We never received bills before, but now all of a sudden we are receiving bills and the amounts vary from household to household. “I also received a bill of nearly R1000. Where must I get that kind of money?” Abass asks.

The angered residents say they want answers regarding the sudden bill deliveries. They also want to know why only a select few received bills. To date they haven’t been answered by the housing office.
The City of Cape Town’s media office confirmed to People’s Post that the City is dealing with the residents’ water queries.

What are your thoughts? Starting with the word “Post”, SMS your views to 32516. SMSes cost R1.

Join the conversation!

24.com encourages commentary submitted via MyNews24. Contributions of 200 words or more will be considered for publication.

We reserve editorial discretion to decide what will be published.
Read our comments policy for guidelines on contributions.

Inside News24

Traffic Alerts
There are new stories on the homepage. Click here to see them.


Create Profile

Creating your profile will enable you to submit photos and stories to get published on News24.

Please provide a username for your profile page:

This username must be unique, cannot be edited and will be used in the URL to your profile page across the entire 24.com network.


Location Settings

News24 allows you to edit the display of certain components based on a location. If you wish to personalise the page based on your preferences, please select a location for each component and click "Submit" in order for the changes to take affect.

Facebook Sign-In

Hi News addict,

Join the News24 Community to be involved in breaking the news.

Log in with Facebook to comment and personalise news, weather and listings.