Demand for services

2018-05-29 06:00
Sister Floris Burger, the centre’s assistant manager, accepts the memorandum from protestors.PHOTOS: AISHAH CASSIEM

Sister Floris Burger, the centre’s assistant manager, accepts the memorandum from protestors.PHOTOS: AISHAH CASSIEM

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Residents of Kewtown took to the streets on Tuesday morning to show their frustration at the lack of service delivery at a local day hospital.

More than 50 locals from the community marched to the Dr Abdurahman Community Day Centre in Eland Street to hand over a memorandum with demands.

A baby clinic, 24-hour emergency service, maternity ward and more staff and ambulances were among the requests. Floris Burger, the health centre’s assistant manager, accepted the memorandum from the community on the day.

She said she would try her best to get the demands seen to and would forward the memorandum to the necessary governmental departments.

“I sent the demands through and now await their response. With the maternal and child services requested, I had to first do an assessment to see what the demand is in the area. I can now say that after the assessment, it is part of our vision to have both the services from Monday to Friday,” she explains.

Representatives from various organisations were also present to show their support to the community.

Faranaz Gafoor, a proportional representation (PR) councillor in the area, also voiced other concerns on behalf of the community on the day.

Inappropriate databases and inappropriate management of patients, a lack of injections available for children, dirty toilets, lack of parking space, packed waiting rooms and long queues, sick children attended to in the same room, and multiple prescriptions of the same medicine to the same person are among several other issues the protesters complained about and wanted to be fixed at the hospital.

“Patients complain daily at the facility. The healthcare practitioners also have bad attitudes towards the patients when they are being seen to, and are unprofessional in their conduct,” explains Gafoor.

“We want commitment from them, and to provide us with appropriate nursing structures which can be available to manage the community with efficiency. We also request the management to provide standards and norms for nurses to operate in. The community of Athlone will not tolerate mediocrity in healthcare to the citizens any longer, and we herewith request proper 24/7 healthcare to our people,” adds Gafoor.

V Continued on page 2.

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