Emergency services reduced at

2018-04-17 06:02

The Western Cape Government announced on Wednesday that the Heideveld Community Day Centre’s (CDC) extended hours for emergency services at Room 8 have been suspended­.

According to the facility’s patient statistics, Room 8 is rarely being used by patients from the Hanover Park area.

As a result, the facilities at Room 8 will therefore be permanently closed as from Sunday 22 April.

The centre is known to offer a healthcare service from 07:00 to 16:00 on weekdays­.

It has also been used by Hanover Park Community Health Centre (CHC) staff to offer extended emergency hours to the community of Hanover Park, for minor cases, in Room 8.

Patients from the Hanover Park community were diverted to the Heideveld Emergency Centre, which is a hospital-level emergency service, and attended to in Room 8. Patients are urged to attend their CHCs during operational hours and only attend hospital-level emergency services for major emergencies which may be life-threatening.

All patients who do access the Heideveld Emergency Centre after hours will be triaged according to the South African Triage Scale (SATS).

This scoring tool is a method used to assess the urgency of all patients presenting to any healthcare facility and guides healthcare professionals on how to prioritise cases­.

Patients are graded according to the colour code measured from the SATS tool, which indicates the seriousness of the illness or injury. Meanwhile, the nearest 24-hour community health centres are the Mitchell’s Plain and Gugulethu CHCs.

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