Fish Hoek fibre cause for debate

2019-04-09 06:00

I am writing in support of the letter “Poor planning for fibre optic installation” (People’s Post False Bay 12 March) by Doug Calverey, and agree that every word he wrote is true.

However, I would like to highlight an aspect of this whole debacle that has not yet been mentioned. Have any of these installation companies, or anyone from the Fish Hoek side involved in this devastation, given any thought to the effect this attack on the land outside their boundaries, even though not legally belonging to them, has had on the homeowners?

Many of the people living in Fish Hoek have been to a lot of trouble and expense to beautify and maintain their verges, and seeing the careless destruction of their efforts is extremely depressing. There are also many people who have moved to Fish Hoek to retire and do not need or want fibre optic technology. Have any of these companies done a market survey to assess the demand for this technology in Fish Hoek, I wonder?

For older people, particularly, the lack of communication of information about what is going on, is very distressing, and the build-up of tension waiting for people to pitch out of the blue, with not even a knock on the door, start hacking up your brick driveway, is having an adverse effect on older peoples’ health.

Also, a very important aspect that has been neglected is that of public relations, which is how an organisation is perceived.

Communication, that helps an organisation and its public adapt mutually to each other, and which will serve both the organisation and the public interest.

Perhaps public relations has gone out of fashion in the last few years, as there has certainly been no sign of it in this situation.

All that has been accomplished is the creation of anger and ill will, and I agree that nobody should sign a contract until verges and driveways have been reinstated to the owner’s satisfaction.

Kathleen Norris, Fish Hoek
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