The relocation of the Home Ownership and Transfer Department Offices office from Hanover Park to the newly renovated offices at the corner of Govan Mbeki Road and Jan Smuts Street, Lansdowne, will streamline service delivery and ensure safer and easier access to services. The City of Cape Town office will relocate, effective on Saturday 1 December. The offices in Lansdowne will not, however, serve as a cash-receiving office.Tenants living in City rental units in Hanover Park and surrounding areas will be able to access the following services from the new office: . Indigent grant rental relief . Transfer of tenancies . Rental sales . Housing information branch enquiries (waiting list) . Service notifications (C3) . Unlawful occupation . Managing illegal activities/antisocial behaviour . General administration . Managing the allocation of vacant unitsResidents and tenants who would like to enquire or to log their transfer requests can do so by calling the Call Centre on 021 444 0333, sending a WhatsApp to 063 299 9927 or sending an email to MyEstate@capetown.gov.za.The City appeals to the public to be patient during the relocation and to make use of the details above to access services during the relocation process.