Low pressure a pain for residents

2019-04-23 06:00

Months since the water crisis eased in Cape Town, residents of Grassy Park, Ottery and Parkwood still suffer.

According to reports, these residents experienced low water pressure when the City of Cape Town started enforcing water restrictions to avoid day zero, and hopes for recovery are becoming slim.

Mandy Britow in Perth Road lives in a standard house.

She says the water pressure is affecting their daily lives and is costly as they have to manually heat up water for almost everything including bathing.

Britow says sometimes the pressure is so low that the geyser remains empty for a prolonged time and has reported the problem to the City. She was shocked by the response from a City official.

“I explained about the gas heating system that we use that currently is unable to ignite because of the water pressure. I was then called by someone from council stating that their hands are tied and that the community of Grassy Park should draw up a petition and hand it over to the council for them to open up the valve which was installed during our water shortage last year,” she said.

Britow says the alleged official said they have received many calls from residents in the past, with some coming from residents living in double storey buildings reporting that they were unable to get water on the second floor because of the water pressure.

Ward councillor, William Akim confirmed the issue, saying he has received complaints from Hyde Road and Parkwood Avenue in Parkwood, residents in Victoria Road in Grassy Park and in the flats in Ottery. He blamed the problem on the old infrastructure, which he says the City is currently attending to in some areas.

Akim urged residents to be patient with the process and to continue to inform his office or contact the City directly if the issue persists for a long time.

“In most cases, the issue will last either for a few hours or a day before it returns to the normal flow. Pay attention to see the trend and inform us should intervention be necessary, and we will investigate and try to find solutions,” says Akim.

He was also shocked by the alleged report given to Britow, saying she was given wrong information and that no petition needs to be signed to get service delivery.

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