Maintenance backlog fix

2016-09-06 06:00

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Ocean View residents living in council flats may no longer face long waits for repairs to be carried out at their homes.

In an effort to reduce maintenance complaints logged by rental stock residents, the Ocean View housing office has appointed several new staff members.

Over 13 000 C3 notifications were logged across the city last year for maintenance in council owned rental stock, explains subcouncil 19 chairperson Felicity Purchase.

The City of Cape Town has been taking steps to drastically reduce the amount of open notifications and has successfully halved the backlog, explains Purchase. The emphasis has been on closing the oldest or most urgent issues first, she says.

There are 600 flats in two or three-storey blocks and another 50 maisonettes or cottages leased out by the City in Ocean View.

In the council’s Ocean View rental properties alone, there were around 1300 C3 notifications logged for the last financial year.

This prompted council to hire a senior artisan, two senior handymen and three assistants, all managed by a superintendent, to address the number of maintenance issues reported, Purchase explains.

They have addressed over 700 of the previous year’s complaints, as well as 100 of the 150 logged since July.

“We were severely underresourced but this has been remedied by the new appointments,” Purchase says.

“In addition, tenders have been issued or are in the process of being issued for carpentry, painting and plumbing work.”

The amount of notifications and outstanding notifications has been impacted by a lack of maintenance and care by tenants, Purchase says.

“The collection rate is not good and much of the damage, either careless or deliberate, is not immediately reported to the City. However, there is a lot of maintenance overdue and in some of the blocks of flats the roofs and staircases will be replaced,” she says.

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