Mayor Dan Plato will soon be meeting with the residents of Heideveld to assess the housing issue in the area.This was an agreement between Plato and the delegates (a group of residents) that was sent to appeal for his attention on Thursday 18 July. “I can confirm that a meeting is to be held with the residents to hear their concerns and questions. I will be visiting the Heideveld area in the coming weeks and our engagements will continue,” Plato says.Community activist, Vanessa Adriaanse says they will be taking the mayor for a walkabout “where we will expose all the evidence we are talking about” today (Tuesday 30 July) between 14:00 and 18:00 Their concerns include irregularities with a previous housing project. Despite saying some of the houses were illegally sold, residents say they were poorly built. They say other houses have leaks originating from the roofs or walls and plumbing issues.The sewer leak is blamed for a clogged dam behind Table Mountain Street between Misty Cliff and Ridge Peak Streets. Cheslyn Langeveldt lives just opposite the drain and says sometimes it floods. Dogs drown and it poses a health risk to children.Residents also complain about delayed or undelivered bills (rate accounts), lack of transparency about subsidy costs and the value of the houses. They also want Plato to witness living conditions at the Cathkin informal settlement where residents say former backyard dwellers are refused basic services.They reached to Plato after claiming that their ward councillor Anthony Moses failed to address their issues. Moses says he is aware of the concerns.Mayco member for human settlement, Malusi Booi commented on the complaints about the value and poor infrastructure.He says subsidy for the houses is R170 000 per house inclusive of the top structure and services. He says the amount is reflected in the Deed of Sale. “Once houses are completed, the City’s Valuation Department undertakes municipal valuations that are used to determine the rates that are being charged. The municipal valuation may, therefore, differ from the subsidy amount. Beneficiaries of state-subsidised housing receive the units at no charge but must take responsibility for rates and water accounts once the property is transferred, as well as for the general maintenance of their new house,” says Booi.He says the delay of delivery of the bills “may be a Post Office issue”.Booi says the City’s mobile office will visit Heideveld in due course. This office focuses on providing customer services to communities which are far from municipal facilities. The City’s customer service team assists residents with logging queries and service requests electronically. For more information about housing issues call the City customer call centre on 0860 103 089.