Residents are determined to create a platform to address health-related issues in their community. The newly elected Kensington-Factreton (Kenfac) Committee, which is made up of residents, says their objective is to see that the healthcare system is sustained, that services are delivered effectively and that patients are treated with dignity. The committee was elected on Thursday 25 July. It has nine members, including a public relations officer. According to the committee’s chairperson, Erika Isaacs, they will act as a bridge between the Kensington Community Health Clinic authorities and the community to address issues and find much-needed solutions.She says there will be monthly engagements where the public will be able to comment about their experiences at their local health facility. Although there will be verbal discussions, residents will be advised to submit formal complaints to keep record and track of the progress on addressing the matters.Isaacs says the committee will be proactive – hosting talks at the clinic and public facilities, and raising health-related awareness.This will help improve the quality of life for residents of the community by assisting and empowering them to have a say in the decision-making process and all other developments of health services in the area.Like many other public facilities, she says theirs is short-staffed and patients wait long before being attended to. Having to make appointments, even when one is critically ill, is also concerning. (“Hospital ‘refused’ to help”, People’s Post, 14 November 2017). To improve the quality of life of the community they will assist and empower residents to have a say in community healthcare developments.The provincial minister for Health, Nomafrench Mbombo, hopes the signing of the Presidential Health Compact that took place last week will help.Mbombo acknowledged that the province’s health department has been overburdened and collaborative initiatives are needed to find solutions.What are your thoughts about having these kinds of committees in communities? Please email your opinion to Nomzamo.Yuku@peoplespost.co.za.