Ward councillor, Ian Iversen held a public meeting with municipal staff members on duty to explain property rates rebate and to assist existing beneficiaries who need to update their information.The meeting was well attended by pensioners and took place on Tuesday 16 July at the Community Room at the Claremont Library.Iversen said the good news for pensioners was that the property rates rebate scheme has been revised and the household income level has been increased from R15 000 per month to R17 500 per month. “This means that more residents will qualify for a rebate. We are here with staff members so that we can assist those that need to be helped. Officials were also available to explain to the pensioners if they qualify,” he said.The rebate meeting was to encourage those that qualify to submit their rebates and to encourage them to update their details. “They should also make it a point to update their data and income changes often. There were a lot of queries on how their finances should work. Quite frankly, we had questions like if a grandchild gives you a R1000, is that included in the total income. For most this is not a fixed income,” he says, adding that the sad part is that some people aren’t even getting enough to survive so they had to explain how the whole process works. Iversen said all existing residents who currently receive a rates rebate need to reapply for this benefit. “Every three years when the property valuation takes place the City updates its records in respect of those who currently receive a rates rebate. Bottom-line is we will be able to assist and get a reduction on what they are paying now,” Iversen says.One of the pensioners who identified herself as Maggie says she was happy with the information that they got.“It was well organised and the officials knew exactly what they were talking about. I’m happy that the councillor took time to organise such an event,” she said.Iversen adds that because the rebates touches on a lot of personal finances, people don’t want to discuss it in a public meeting. Those that need help can go to the Plumstead Municipal Building customer centre and they will be helped.Documents to take with include:Proof of income and three-months original printed bank statements, copies of ID of owner and spouse or partner, copies of lease agreements if you own additional property; proof of pension, proof of investments or dividends; proof of usufruct; proof of trust documents; a copy of death certificate or will if applicable.