Ocean View residents were given the chance to connect with City of Cape Town officials and access City services last week.Last Monday, a service delivery expo was held at the Ocean View Civic Centre. City officials and Eddie Andrews, Mayco member (South), were on hand to talk to residents. About 150 residents used the opportunity to raise their concerns or gather information. City health officials conducted health checks and their breast examination display caught the eye of many curious residents. A large number of residents used the SmartCape facility at the library and information services table to surf the City’s career portal. City representatives helped residents navigate through the website to apply for bursaries and jobs. A steady flow of residents kept the revenue department busy with account enquiries and indigent grant applications. Residents were able to collect indigent grant application forms and speak to officials about their options.“This is what being customer-centric truly means – creating a platform for our residents to access services on their doorstep and affording them the opportunity to ask questions of clarity and receive immediate guidance and feedback. During my engagements with the various communities in the City’s area South, I have picked up one common thread, which is a huge appetite for the City services being provided on the day. Residents welcome the opportunity to access information on various City services and also raise their concerns about local issues,” says Andrews.Officials of the water and sanitation management department handed out drain plugs to help residents increase their water-saving efforts. They distributed rulers and pamphlets containing water-saving tips and highlighted the importance of detecting and fixing water leaks on their properties. A number of residents made use of the opportunity to register on the housing database for the first time. During the question-and-answer session with Andrews, residents raised concerns over illegal drag racing, youth development programmes, an increase in crime, street lighting and housing issues.