Licensing woes continue

2015-06-25 06:00
Empty chairs at Port Shepstone licensing department.
 Photo: omega moagi

Empty chairs at Port Shepstone licensing department. Photo: omega moagi

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THE licensing department in Port Shepstone was offline for most of last week and this week and it is unclear when it will be back online say staff.

Matha Dindikazi from the department said they have been told by their head office that the technical system is experiencing major problems which technicians are working on.

“We don’t really know what is going on. We are contracted to the traffic department and they only told us that they are experiencing major problems, but technicians are working on it,” said Matha.

Customers have been unable to get licensing service since Friday 12 June. Judice Mitchell from Annerley said she is worried because she was meant to renew her licence by this Monday.

“This is very frustrating because nobody can even tell us when we can get assistance. I’ve been unwell so I couldn’t do it before,d now I still can’t be helped. Not only me, what about all the business and others who have licensing needs in Port Shepstone?”

An employee of a car dealership also expressed frustration.

“This is nonsense and disrupts business because we go there to get the cars licenced and they turn us back saying they can’t help us because they are offline. This has been going on for too long now.”

Dindikazi said the only service that could be provided was if a customer wanted to pay their renewed licence at which point they could go to the Margate branch however, all other services cannot be conducted. She said it was unclear at this point when the problem would be fixed

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