Man waits years for provident fund pay-out

2015-07-02 06:00

A 51-YEAR-OLD from Boboyi says he has been waiting for over two years to get his provident fund returns since being dismissed from his job as a mechanical operator at a heavy-machinery company.

Mordicai Mavuma says that from their latest communication on 13 April, after telephonically taking down his tax number again, a Metal Industries Benefit Funds Administrators (MIBFA) consultant said they would resolve the issue and process his payment in two weeks. He says working with Numsa, he has sent the missing tax number to them repeatedly via fax, post and phone since 18 February­.

Numsa spokesperson Cyril Khuzwayo said that as Numsa they only assist former members with claims in their presence by contacting the liable stakeholder (in this case MIBFA) when they come to the Numsa offices to report and Mordicai failed to come for follow-ups in due time. “The standard time-frame for doing follow-ups is three months. Mordicai would only come after six months for his follow-ups upon which he would find there was information missing from his application.”

Mordicai’s former employers, Desmond Equipment’s HR personnel Paula­ Penniston said MIBFA told her that Mordicai’s case was closed for a year due to the fund’s inability to reach Mordicai for the information missing on his application. In light of this information Mordicai further probed into getting his application attended to by contacting the fund again with Numsa however, the two-week period he was asked to wait for a response came and went. Mordicai said the situation has caused him a lot of distress as him and his wife are both unemployed and struggle to sustain their three children.

“I could use the money to start a small business to sustain my family because at my age it is difficult to find a job in our industry. Companies only take on youngsters now.” Efforts to reach MIBFA for comment were unsuccessful at the time of going to print

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