Incorrect bills will be rectified

2017-02-16 06:01

CUSTOMERS who have received unusually high bills from the Ugu District Municipality can rest assured that the municipality is working on correcting the errors.

The Fever carried a story on 26 January, Flawed bills infuriate residents, where people complained of being charged thousands extra for their water consumption. Some said they would not pay for a service they did not use,

“The municipality is currently experiencing challenges with the billing system which are being addressed,” said spokesperson France Zama.

He said in some months metre readings are estimated which in some instances duplicates the charges hence the bills are high.

“The municipality is however very aware of this fault and is addressing it. Accounts of customers that have been reported to have problems will be closely scrutinised and amended accordingly.”

“This inconvenience is highly regretted and we urge our customers to bear with us while we rectify our system accordingly,” he added.

Join the conversation! encourages commentary submitted via MyNews24. Contributions of 200 words or more will be considered for publication.

We reserve editorial discretion to decide what will be published.
Read our comments policy for guidelines on contributions.

Inside News24

Competition regulation for a growing and inclusive economy

ADVERTORIAL: The Competition Commission of South Africa is conducting advocacy work in the South African automotive aftermarket industry and has gazetted a Draft Code of Conduct for public comment.


Man scores date with tennis superstar after Twitter bet

It’s a modern day Cinderella story, but one American man took ‘shoot your shot’ seriously in 2017.


You won't want to miss...

6 myths about male cancer
Who are the highest paid models of 2017?
10 gorgeous plus-sized models who aren't Ashley Graham
5 top leg exercises for men
Traffic Alerts
There are new stories on the homepage. Click here to see them.


Create Profile

Creating your profile will enable you to submit photos and stories to get published on News24.

Please provide a username for your profile page:

This username must be unique, cannot be edited and will be used in the URL to your profile page across the entire network.


Location Settings

News24 allows you to edit the display of certain components based on a location. If you wish to personalise the page based on your preferences, please select a location for each component and click "Submit" in order for the changes to take affect.

Facebook Sign-In

Hi News addict,

Join the News24 Community to be involved in breaking the news.

Log in with Facebook to comment and personalise news, weather and listings.