UGU District Municipality’s hard work towards building a responsive, caring and accountable local government was recognised when it was named the best performing Back to Basics (B2B) municipality in KZN at an awards ceremony at the showgrounds in Pietermaritzburg last week. Councillors, led by deputy mayor Cllr Mondli Chiliza and management committee members led by municipal manager DD Naidoo, attended where all the best performing municipalities were recognised.The B2B is a national programme that was launched in September 2014 by the Department of Co-operative Governance and Traditional Affairs, which seeks to improve service delivery by municipalities. Municipalities were categorised according to their performance and Ugu District was among municipalities who were regarded as being dysfunctional and requiring intervention. A plan with time frames was then put in place with Cogta under which the municipality was to base its operations. This coincided with the internal recovery plan that Ugu had initiated.The municipality has committed to improve and so moved from dysfunctional to fully functional status. This does not mean our customers are happy about our service, but is an indication we are on the right track. At awards the municipality was awarded a certificate for improvement on the B2B programme, and a certificate for the implementation of the support plan for alignment of the integrated development plan and intergovernmental relations. The leadership of the municipality is humbled by this recognition which is an indication that the municipality is in the correct position to deliver on its mandate of providing water and sanitation services.