Municipality restores water supply to affected areas

2017-07-06 06:01

OVER the past two weeks, communities from Marburg to south Ramsgate, experienced water interruptions due to the abstraction at St Helen’s Rock and electricity cable damage at the Bhobhoyi plant, thus causing the water supply networks to collapse.

Subsequent to this, we experienced three breaks from the Bhobhoyi plant to the south of Shelly Beach which further deteriorated the supply system.

We have since repaired the breaks and the fixed the damaged electrical cable.

These measures yielded positive results as the
levels of our supply networks are improving.

Once the Bhobhoyi plant reaches a 50% level we will open our boosters and pump into Seaslopes, Kaizers and kwaNositha Reservoirs to bring relief to the high lying areas of Extension 3 and KwaNositha.

We also estimate that the Ramsgate area to be fully restored by late this evening, should we not encounter any other incidents that might derail the recovery process.

The municipal manager has instructed that more resources be made available to hasten the recovery process.

As the system builds up and customers begin to receive water, there will be air in the system and customers are urged to report to our call centre on 08000 92837 or 039 688 5830/36 or SMS 44751 and Facebook page: Ugu Municipality Talk when water
supply in their areas has been
restored and those areas where supply has not been restored.

As a water service authority in the district, our determination to fulfil this cause has enabled us not to be deterred by anything that seeks to derail us from fulfilling our mandate, which is to provide an uninterrupted water supply to communities.
We do, however, wish to extend our sincere apology for the inconvenience caused to our communities during this period.

We urge also communities to play their part and use water sparingly while our supply
systems move towards full recovery.

Ugu District Municipality will continue to promote working together to create an environment that is friendly, responsive, accountable, effective and efficient for our communities.

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