Our mission is to provide quality service

2018-01-25 06:00

THE new year comes with resolutions of betterment, which include our lives, careers, families and our service commitment to our communities, among others.

And as an institution of local government that is mandated to provide nothing less than quality service to its communities, we remain resolute to ensuring that we become extra committed to ensuring we provide uncompromised water and sanitation services to our communities.

We have just come from an unpleasant festive season specifically for the northern parts of the district which suffered prolonged water supply interruptions. And it is only just recently we have been able to resolve this situation and ensure the complete reinstatement of supply to communities.

This experience unveiled various areas that require our urgent attention and adequately deal with the seemingly recurring service delivery challenges.

It is also well known that our municipality has inherited an infrastructure that was designed to only supply water to a minute number of households and while this may be, we continue to extend the provision of water to most communities.

We have over the years invested our resources in major infrastructure projects across the district while also responding to the glaring reality of ageing infrastructure.

A pipe replacement programme is in place and under way and we are resolute in our quest as a water authority to provide our residents with clean drinking water irrespective of whatever challenges we encounter along the way.

Soon we will be rolling out a programme of cleaning all our reservoirs as a matter of urgency to ensure that in a case where our supply systems reach very low levels, our communities are not subjected to discoloured water at any time.

We will be strengthening our adherence to the national drinking water quality standards.

These plans are in place and are being subjected to budget processes for implementation. And while this task at hand may be big as communities who still need water and sanitation services are many, we will remain committed to the course and forge ahead with our development agenda regardless of any challenges.

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