Postal issues in Anerley

2015-11-12 06:00

RESIDENTS of Anerley Place Retirement­ Residence say they do not understand how the post office in Anerley works.

The residents say there are days when they go to the post office to send or receive their mail and it is closed.

Resident Beryl Gapes this is problematic especially when it comes to receiving post.

“As an elderly person this is a big problem for me. The post office is a distance away from our residence and driving all the way there to find that its closed is not fair,” said Gapes.

Gapes said there is no notice about opening and closing times displayed so they never know which days it will be open.

“This week, for three consecutive days, it was closed.”

The South African Post Office was contacted for clarity on
operating hours.

“Our outlet in Anerley is not a post office – it is a postal agency, meaning that a shop owner
provides basic postal services to the community,” said Johan
Kruger, SA Post Office spokes-person.

Kruger said the SA Post Office uses this arrangement when there is not enough postal business to warrant a dedicated post office.

He said they will be in contact with the owner of the outlet and find out which days the post office will be open.

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