Ugu comitted to service delivery

2018-06-21 06:01

WE remain committed to servicing our communities

During the past weeks, our communities who reside within the jurisdiction of the Ray Nkonyeni and Umuziwabantu Municipalities, have endured days of dry taps.

This occurrence was as a result of the illegal work stoppage by Water Services technical staff which resulted in our bulk supply systems being severely affected, thus leading to water services disruptions.

We have since, as the municipality, resurrected the situation through establishing various mitigation measures, and through the intervention of the Office of the Premier and the KZN Department of Corporative Governance and Traditional Affairs (Cogta). Also, as the municipality was working on extremely limited resources, activation of emergency services to undertake all water and sanitation services were undertaken.

These measures have indeed yielded positive results towards the reinstatement of normal water supply in most of the affected communities.

We do, however, wish to extend our most sincere apology for the inconvenience caused to our communities and business community during the water supply challenge.

During this period, various members of the society, different organizations and ward councillors have diligently offered their assistance to the municipality in an effort to alleviate the situation and provide much needed relief to the affected communities and we are grateful for their efforts.

The community spirit, depicted by the members of the public, is acknowledged and appreciated.

A special thank you also goes out to community members for being our eyes and ears on the ground and reporting all suspicious behaviour in the vicinity of all our water and sanitation infrastructure.

We are in liaison with law enforcement agencies and a substantial reward has been agreed upon for any information that can lead to a successful apprehension of any individual involved in all the lawless incidents of tampering and vandalism of our infrastructure.

As a water services authority in the district, we shall forever be indebted to our communities in providing them with this basic right.

We are determined to fulfill this noble cause which has enabled us to be not deterred by anything seeking to derail us from fulfilling our ordained mandate, that of providing uninterrupted supply of water to our communities.

We would like to categorically reiterate that this occurrence should not have happened to them.

Management, with the leadership of this institution working together with the labour unions, will ensure there will not be a recurrence of this situation going forward.

Ugu District Municipality promotes working together to create an environment that is friendly, responsive, accountable, effective and efficient for local communities.

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