We remain committed to serving our community

2017-11-23 06:01

OUR endeavours to create a better life
for the Ugu community continue through our efforts to provide quality drinking water
and access to sanitation, and also, creating an enabling environment for social and economic development, community participation and the coordination of public private players.

Water interruptions

In the past weeks, we have seen the
community heed to a request by the late mayor, Cllr Tolomane Mnyayiza where he called for more active citizenry where the community collaborates with the municipality to improve the district.

Our district faced the toughest service delivery impediment because of an illegal work stoppage by our employees, vandalism and unauthorised tampering of our systems led to severe interruptions to our core services, mainly water provision.

When our efforts fell short to ensure the uninterrupted provision of water supply,
we received support from community organisations, the business sector and the community, who intervened and assisted to provide the affected customers with clean drinking water.

As the municipality and its council, we are extremely grateful to these communities who did not turn their back on us in our time of need, instead they collaborated with us and ensured communities had access to this basic right.

Water supply has been restored in most communities, however, due to the fragility of some of our systems, some communities problems remain unresolved.

A team of our technicians are working around the clock to ensure the remainder of the communities still encountering supply problems are reinstated as soon as
possible.

While efforts of full restoration are under way, we have an intensive water tankering programme for relief supply.

Restoration of credibility

As the municipality, collaboratively with council, management and employees, we have a lot of hard work ahead of us to rebuild the credibility of the municipality, and more importantly, ensure the district remains a credible and recommendable tourist destination.

As the municipality, we commit to making all resources available and will do everything possible to return the confidence of residents and holidaymakers in our district.

We will have to make uncomfortable
sacrifices for the betterment of the organisation.

Long-term solutions

We have devised long-term solutions to address the persistent water challenges and these require a budget of millions for its successful execution.

The municipality has approached the
KZN Department of Water and Sanitation, Corporative Governance and Traditional
Affairs and Treasury to deal with the
funding for emergency projects to be implemented and ensure the water supply interruptions, due to aged infrastructure and inadequate resources, comes to an end and the municipality deals only with unavoidable cases.

We will continue to promote working together to create an environment that is friendly, responsive, accountable, effective and efficient for our communities.

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