What happened to Batho Pele?

2018-01-25 06:00

WHATEVER happened to the Batho Pele principle of people first?

I have yet to encounter service above self, humility or assistance at any of the state or municipal departments. Instead, I have been greeted with arrogance and hostility.

Everyone is herded like a flock of sheep into retention areas where they sit patiently and wait their turn, moving from seat to seat for hours on end.

The ablution facilities are in a disgusting state and the service leaves a lot to be desired as you get the feeling that you are wasting their time and it is a real chore. Hardly a greeting or a smile on their faces, no matter how courteous you are.

I urge the powers that be to visit the departments of Home Affairs, Labour, Transport (traffic) and any of the municipal departments, especially the electricity department, and judge for themselves.

Is it truly people first? I believe actions speak louder than words. Just my thoughts.


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