Hospital and parents reach amicable settlement

2016-08-31 06:00

THE parents of a one-year-old boy child expressed their frustration with the Stanger Regional Hospital to the Weekly as they believed their child had not been appropriately treated there.

The father, Thembinkosi Magwaza from Thembeni, KwaDukuza said his son Khethani was admitted in Stanger Regional Hospital on 11 June due to an injury on his finger.

Magwaza and mother Thembisile Mcineka believe that hospital staff, who attended to their child, mishandled the matter­ by failing to recognise that Khethani had broken his finger.

They claim that the doctor who treated the child said X-rays indicated that his finger had not been broken.

According to the parents, Khethani began complaining of a pain around the injured area after being discharged on 22 June.

Magwaza said eventually a piece of bone broke off completely and came out the child’s finger through an infected wound near the knuckle.

On 19 August the parents took Khethani to hospital once again.

Magwaza said on Tuesday, 22 August the child was discharged after a doctor informed the father that X-rays revealed that an operation would not be necessary, but the parents were unhappy with this decision.

The hospital’s public relations officer Pumla Mba said following an inquiry by the Weekly about this matter, the hospital contacted the parents of the child to get more information as no formal complaint had been lodged with the hospital by the parents.

“The orthopaedic team met with the father­ on 29 August to give him an opportunity to explain what had happened and to find a way forward to resolving this issue.

“His main concerns were the child’s broken and detached bone and whether it will grow back or would he remain like that for the rest of his life.

“Secondly, he also did not understand why it was said it is not a fracture­, yet the bone fell off,” said Mba.

She said an orthopaedic specialist explained to the father that since the child is still young there is a good chance the bone would grow back on its own.

“The father was also advised to honour appointments since the doctors have to check the finger regularly to prevent infection.

“The child was supposed to come back to hospital on 30 June, but they failed to honour this appointment.

“It was clearly explained to the father­ that the child had no fracture.”

Mba said she could not disclose the details of the injury to the Weekly due to hospital policy.

However, the parents are now aware of what caused the bone to break.

Mba added that during the meeting Magwaza indicated that he was not aware of the appointment date that was for 30 June because he was not present at that time.

“He said he now understands what happened and if they had taken the child back to hospital they would have picked up the infection.

He also understands why the bone came away as he initially thought it was because the finger had a fracture­ and the staff failed to see that.

He said he now sees this as a mis- understanding on their part,” Mba said.

Magwaza was advised to bring the child back to hospital if they had any concerns.

“We always encourage our patients to come back to hospital at any time when they are having problems or they don’t get better,” Mba said.

Magwaza said the child has an appointment at the hospital scheduled for 1 September.

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