iLembe’ impressive reaction time

2015-06-10 06:00

WITH all the negative criticism that is usually levelled at Ilembe District Municipality, there are also instances when commendations are due.

I personally experienced phenomenal and efficient service last Saturday when a main water pipe supplying my building in King Shaka Street sprang a massive leak spraying water three metres into the sky. My personal assistant immediately called the Ilembe call centre. She was pleasantly greeted by Siyabonga Zondi who acknowledged the urgency and promised to send plumbers out immediately. Mhlaba Omusha Plumbers were on-site in under five minutes and expeditiously attended to the burst pipe within 30 minutes.

Well done to Siyabonga Zondi and the plumbing team. As citizens, this is all we expect from our municipalities - professional and efficient service!

Shain Manjoo

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