Sassa card swap deadline looms

2018-09-12 06:01
PHOTO: suppliedThe old (top) and the new (bottom) Sassa cards.

PHOTO: suppliedThe old (top) and the new (bottom) Sassa cards.

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THE South African Social Security Agency (Sassa) is in the process of phasing out Cash Pay Master Services (CPS) and phasing in South African Post Office (Sapo) for the payment of social grants as of October 1.

The process started in May, whereby the old Sassa card is being swapped for a new gold card. Beneficiaries are requested to switch to the new gold Sassa card or choose to receive their grants through a bank of their choice.

Card swaps are conducted at Sassa offices, cash pay points, post office outlets and community venues identified by both Sassa and Sapo.

Sassa will continue to pay social grants at certain identified pay points that are far from merchants and banks on the normal payment circle, which is from the first until the 20th of every month. Beneficiaries who swap their old cards before the cut-off date, which is September 20, will receive their grants on October 1 on the new gold card. The new gold card comes with benefits which include accessing money at any time at merchants, the post office, ATMs using a pin, unlimited Pin resets at Sassa local offices, one Pin reset at a Sapo outlet per annum and one funeral deduction which is not more than 10% of the grant (not applicable to the Child Support Grant).

Required documents for the card swap are the old Sassa card and the beneficiary’s green bar-coded identity book or smart card ID.

For more information, contact the Customer Care Unit at 013 754 9439/9428 or hotline number 0800 60 10 11 from 8 am until 4 pm during week days.


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