Best Toyota small dealership in country

2015-06-04 06:00
=Algoa Toyota Uitenhage was named the Small Dealer of the Year, meaning they are the best small dealership in the country among the 193 Toyota dealerships. Seen above are (from left) Myan Maistry (Service Manager), Hester Keeling (Parts Manager), Cal

=Algoa Toyota Uitenhage was named the Small Dealer of the Year, meaning they are the best small dealership in the country among the 193 Toyota dealerships. Seen above are (from left) Myan Maistry (Service Manager), Hester Keeling (Parts Manager), Cal

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Algoa Toyota Uitenhage received the coveted Toyota Presidents Award as Dealership of the Year in the category for small dealerships, meaning they are the best in their category from all the 193 Toyota dealerships across South Africa.

According to Calvin Parry, Dealer Principal at Algoa Toyota Uitenhage, more than half of the Toyota dealerships in the country are categorised as small. This is a result of the brand being popular especially in the countryside.

“What makes this award excellent is that you have to score a minimum of 95% when it comes to customer experience. A dealership might have full marks in all the other sections, but if customers are not satisfied, there is no way that you can be a winner,” said Conrad van Rooyen, Sales Manager at Algoa Toyota.

Parry commented that the success of the Uitenhage dealership was based on the commitment of all the staff members.

“Each and everyone knows what is expected of them. And they deliver. Together we are winners.”

Apart from being the top small Toyota dealership in South Africa, they were also the runners-up in New Vehicle Sales, which included all the categories. Van Rooyen received this award and will be leaving together with his wife on Saturday, to enjoy the rest of the prize which is a week-long treat in Mauritius.

The other awards won by Algoa Toyota include being the overall winner of the Lighthouse Dealer Awards for After Sales Highest Proficiency and the Automark Highest Proficiency Award

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