Beware: These ‘SASSA’ calls are fake!

2016-10-27 06:00

“SASSA does not ask for personal details, account details and pins over the phone. Nor does the agency update its database telephonically. SASSA does not do business outside its offices.”

This firm message is from Thamsanqa Singeni, Eastern Cape spokesperson of the South African Social Security Agency (SASSA), regarding fraudulent telephone calls received by beneficiaries.

The UD News received information regarding a man claiming he is from SASSA, phoning beneficiaries in Uitenhage requesting them for personal information to “update the database”.

A family member of one of the elderly persons who has fallen prey to one of these fraudulent calls said, “He requested the last four numbers of my grandmother’s SASSA card. Then he asked for her identification number as well as PIN,” said the family member who wished not to be named.

Do not fall prey

According to Singeni, SASSA beneficiaries must beware not to fall prey to these scams and other ambush tactics via the use of a telephone.

“SASSA cards are for drawing grant money only. Beneficiaries should not respond to calls or a SMS where companies are offering products such as airtime and other financial products or loans against SASSA payment cards.

“Authorised deductions - which SASSA allows in terms of legislation - to be made against SASSA cards include a funeral policy deduction that does not exceed 10% of the grant value (not a child’s grant).

“Please report any SASSA official who is involved in the sale or promotion of any products that require payment through a SASSA payment card.”

  • Sengeni requested beneficiaries to report incidents like the above to law enforcement agencies or by calling SASSA toll-free number (0800 60 10 11) or by visiting the nearest local office and reporting such occurrences.

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