Angry passengers force bus to turn back

2013-03-22 08:48

Johannesburg - Furious passengers forced a bus driver to turn around barely 2km after leaving for Durban after it became clear the vehicle was unsafe.

Passengers told The Star that they were already seething after being made to wait three hours for the bus to arrive in Johannesburg.

Passenger Mduduzi Makhathini said when the bus eventually started driving, it switched off twice and “did not drive well”.

“Passengers were angry and they told the driver to return. He did not object because it was him against many angry people. He stopped at the garage, and that was when we noticed that it had a flat tyre, and when we returned to Park station, the bus was tilted to one side as it drove,” said Makhathini.

Another passenger said she was disappointed in Roadlink for allowing a bus to drive in that condition.

Officials from the bus company had to placate the angry customers, who were eventually put on a replacement bus.

A Roadlink spokesperson was not available to comment on the allegedly unroadworthy bus.

The previous evening, Scania SA allegedly impounded two buses at the same Park station over non-payment.

  • Holdanigono - 2013-03-22 08:53

    Well done consumers

      Marc Potgieter - 2013-03-22 10:03

      Good one! Time people stood up for shoddy and dangerous service

      squeegee.pilot - 2013-03-22 10:23

      Where is the quality control? Surely every bus that leaves the compund needs to be checked..?

      vambozha.mutemi.9 - 2013-03-22 10:26

      Thats Final Destination 5

      Lefentse Vuvu Maroga - 2013-03-22 10:28

      If it was a taxi driver he was not gonna turn back,He was gonna tell you to get off in the middle of nowhere and not even give your money back

      Stefan Van Der Spuy - 2013-03-22 11:33

      @Pilot: Quality control? What's that? The word does not exists in most of the bus industry and the entire taxi industry. A taxi is plainly just fixed when it breaks, like when a wheel falls off.

      Nicky Van Rensburg - 2013-03-22 19:04

      To the numbskull that gave Holdanigono's comment a thumbs down, I have an upturned finger turned and it isn't my thumb.

      Holden Gardner-Caulfield - 2013-03-23 18:53

      They forgot to torch the empty bus.

  • Bless Boswell - 2013-03-22 08:55

    Glad the passengers made a fuss. We need more of that to show just how poorly our services are run. What everybody forgets is that potholes cause damage to all vehicles, increasing operating costs and putting quality service delivery at risk. Companies often cannot afford to repair and renew if they are continually compelled to run on substandard roads. The future is looking bleak.

      Given Von Baloyi - 2013-03-22 09:02

      It's for the same reason I'm happy that my government is reconsidering the rail for transportation of goods.

      Ze Don - 2013-03-22 09:29

      @Given: I agree that rail is a better option... The problem is that your government has destroyed our rail capability. As it now stands we can't build our own rail stock and we'll have to import at 10x the cost. Never mind having to rebuild derelict rail lines!

      handy.andy.773 - 2013-03-22 10:04

      @given - as an ANC supporter you should change your name to "Taken". It reflects more accurately what is being done to you!

      jimmy.mthombeni.7 - 2013-03-22 15:06

      Ze Don, which one is your government? I don't like what the ANC government is doing to the country but it is still our government, unless if you are not South African.

      Mark Smith - 2013-03-23 10:54

      @ Ze Don - The rail system was in decline prior to 1994. So it's not just the current government that should be blamed but the previous one too.

  • Rohin - 2013-03-22 08:56

    now if only taxi passengers could apply the same consumer pressure on the taxi drivers.

      Benjamin Ndambi - 2013-03-22 09:26

      I have used minibus taxis for many years, with experience i know yu cant tell a taxi driver wat not to do, they are all arrogant and threaten to throw you out immediately when you talk. you shuld see messages in the stickers they put inside the taxis.

      nu_un_clear - 2013-03-22 13:47

      I get your point Benjamin, but if all the passengers force him to drive better he will have no option but to do it. There was a case here in Capetown where all the passengers got out and one of them broke the key off in the ignition of the taxi so that the driver couldn't even drive away. They left him there and got another taxi. If everyone take responsibility for their own and fellow passengers safety, these guys won't behave like they do at this moment.

      Slindokuhle Shamase - 2013-03-22 15:12

      You can never, you get thrown out of a practically moving taxi with a gun on your head. I have tried and almost lost my life because I talk too much. When those taxi's speed it gets dead quite in the taxi as everyone gets soo scared for their lives but we have to make a living and go to work.

  • Jabulani Lucky Chabalala - 2013-03-22 08:58

    Let's put people's lives first, i.e., exercising social responsibility, then money will come later.

      Bless Boswell - 2013-03-22 10:05

      Ag pleeeeze! They care nothing for people's lives. If they did, you would not have women giving birth in the pavement and grannies having to support their orphaned grandchildren on their miserable pensions!

  • Nombu Mkhize - 2013-03-22 08:58

    What are these bus services coming too. On friday had to wait for a Greyhound bus for three hours with no explanation but you pay such a lot of money and for what?

      Bless Boswell - 2013-03-22 10:06

      For mr Zuma's solid gold cutlery and crystal glassware.

  • Dee - 2013-03-22 08:59

    Why people still take Roadlink- is beyond me!

      Leslie Erasmus - 2013-03-22 09:03

      My exact thoughts

      Mark Singh Singh - 2013-03-22 09:15

      Yet the Roadlink owners continue to drive around in their flashy S-Class Mercs

      skiapas - 2013-03-23 00:18

      ....if u look at their flashy adverts-/ immaculate clean well-kept coaches....and so on....a lot of bollux !!

  • Hoenderma Neek - 2013-03-22 09:01

    Driver and his manager must be nothing short of half wits for allowing this trip to go ahead with a bus in this condition - shut down Roadlink now. Well done to the passengers for asserting themselves...

      Bless Boswell - 2013-03-22 10:18

      Maybe the driver was threatened with losing his job ...

  • Zaakirinho - 2013-03-22 09:04

    Roadlink has to be owned either by Govt. or a tenderpreneur. How they allowed to continue business despite continuous issues it unfathomable. Dept. of Transport should cease their vehicles, inspect each an every one, and see why they in such a pathetic state. We cannot afford to have another bus accident, especially after 24 lives were lost just a week ago. The value of a life has become so insignificant when compared to a few rands in bribery to get these buses through the compliance test.

      Darryl Wayne Naidoo - 2013-03-22 12:39

      Roadlink is owned by an Indian business men with links in the ANC, that's why he gets away with murder

  • bmaestro - 2013-03-22 09:08

    board road-link buses at your own risk

  • Stefan Roets - 2013-03-22 09:11

    Why is Roadlink allowed to continue its operations?

  • bmaestro - 2013-03-22 09:11

    i like how the customers quickly took matters into their own hands,well done for that brave and courageous attitude,you saved your own lives and the stupid driver's as well

  • Julian Mulder - 2013-03-22 09:16

    Reminds me of a putco bus. Not one day goes by where i do not see a putco bus broken down, or driving without a cover on the engine. Surely that is illegal?

  • Phae Rayden - 2013-03-22 09:18

    At last people finding their voice against crooked and dangerous transport co's. Now let's see people saving their own lives by doing this to taxi's drivers/owners, it way past time.

  • Gerald Beer - 2013-03-22 09:20

    So much better than reading. Another bus crash kills x many.

  • Anthony Spruyt - 2013-03-22 09:24

    Now isn't this so much more civilized than torching the buses?! Well done!

  • Wessel Oosthuizen - 2013-03-22 09:25

    Roadkill again??? Must be some hell of a kickback theire paying gov to still be operating

      Mark Van Der Heever - 2013-03-22 09:59

      think so to!

  • Duze Phillip Mlotshwa - 2013-03-22 09:26


  • Trevor Myburgh - 2013-03-22 09:29

    And yet you still get some consumers that bad service is OK, really dumb

  • Winifred Watson - 2013-03-22 09:32

    Well done passengers, you deserve to get to your destination safely. Its a pity more people dont do the same.

  • Erich Goosen - 2013-03-22 09:35

    I think the time has come that all long distance busses should before embarking on a journey be inspected and approved by an inspector of vehicles or experienced traffic officer. Well done passengers.

      Bless Boswell - 2013-03-22 10:48

      It probably was ...

  • CaL - 2013-03-22 09:45


  • Boyisile Yawa - 2013-03-22 09:58

    Is there people who still use Roadlink?

  • Mark Van Der Heever - 2013-03-22 09:58

    Well Done demand your money back! Nothing new to SA Roadlink one of our drivers where to catch a bus on a previous occasion and the bus never arrived and what a mission to get your money back!So one bitten twice shy!Its to that owner of SA Roadlink just about money!I say boycott them totally!

  • Sipho Simon Mogale - 2013-03-22 09:59

    Safety first

  • NdunaZN - 2013-03-22 10:01

    I blame the passengers!! Why would anyone still book Roadlink after so many lives have been lost! Only we as commuters can take business away from them, if no one books their buses, they will be out of business!

  • Siphiwo Khuzwayo - 2013-03-22 10:03

    This is the same spirit we must all enculcate into our daily solving of problems. No destruction of property but, making sure that you stand for what is wrong, responsibly. Well done to these passengers.

  • Nkosinathi Khumalo - 2013-03-22 10:04

    About time passengers used their right, can we also start doing the same with our taxi's? The only people that can clean up the taxi industry are the passengers themselves.

  • Renee Bentley - 2013-03-22 10:08

    Roadlink should not be operating! Research for yourself their accidents and breakdowns rates, yet somehow they keep their license? Something is not right. Do not use them dear people!

  • Ndaba-And ThandiRose - 2013-03-22 10:23

    To those saying taxi passengers must do the same..My friend was in a taxi recently here in Cape Town. She and her fellow passengers asked the driver to slow down. He said he's been driving for 10 years and knows how to drive. He then went on to almost slam into the back of a bus and swerved and hit another vehicle. No-one died but my friend got bruised and some passengers got injured by broken glass and the ineffective slamming of breaks. Taxi drivers DON'T LISTEN. (In my experience)

  • Thembalethu Mdumane KaNtoyanto - 2013-03-22 10:26

    I still dnt get it as to why ppl still book SAroadlink after so scandals and yet the company doesn't care abt their passenges. If you want to die then roadlink will make tht dream come tru....

      German Mazokera - 2013-03-22 12:21

      SAroadlink is too cheapy by all standards

  • Carol Harvey - 2013-03-22 10:26

    Good for you consumers. Now, do the same for taxis .. you have the POWER in numbers !

  • ????? ????? - 2013-03-22 10:58

    ROADLINK!!! Year in year out....we read about their unroadworthy buses!! Clearly the company has a *stash fund* to bribe tranpsort dept officials!!

  • john.v.riet.1 - 2013-03-22 11:10

    how is Roadlink still in business?

      skiapas - 2013-03-23 00:21

      ....looks like south africans don't know any better....??

  • Sonnyboy Mathebula - 2013-03-22 11:27

    WARNING TO EVERYONE,dont ever use 'SA LINK' they dont service there BUS at all.

  • Egnetious Madihlaba - 2013-03-22 11:43

    I also experienced that bad service from Road Link. it took me almost 3 day form Durban to JHB during that time of snow since that day I stopped using it. we where saved by Pinetown police officials coz some passengers wanted to kill the driver. their drivers are arrogant and he even said he is not working for RoadLink so he wont call for update. we slept on the road and the police towed the bus to their station because the passengers wanted to shoot the driver. it was bad experience indeed

  • THESNIPER - 2013-03-22 12:07

    SA Road_Kill at it again?????????????

  • SimonC1969 - 2013-03-22 12:11

    Now why can't you do that when it comes to taxis?

  • Marjorie Smith - 2013-03-22 12:13

    OMW !!! I am a pensioner and travel by bus most of the time. But this ROADLINK has petrified me to travel on any of these long distance buses. But are these other long distance bus companies safe to use ? How do we know if these buses have been checked for safety ? So disappointed now !

  • Sango Jika - 2013-03-22 12:23

    why do people still travel with roadlink, only people who want to die travel with that buses.

  • cindy.naude.79 - 2013-03-22 12:44

    good on them, now if only the taxi commuters could start doing the same thing, would have a HUGE impact!

  • Byron Du Plessis - 2013-03-22 12:49

    Well this morning 6:24 when I was driving though town to take people to work the bus was standing at the petrol station and started to drive and almost hit me then when I was driving in the 80km zone because it change from 60km to 80km the bus came flying past me and road between 110-120km and almost hit me again because he was coming into my lane and the people even used fowl language because thats how close he was driving to me in the 80km zone. I WISH SAROADLINK CAN BE SHUT DOWN, they put other people into danger the IDIOTS. and those people driving in those buses should not support the company so that they can shut down

  • Ghelibhabi - 2013-03-22 12:51

    Power to the people!

  • Jaco Du Plessis - 2013-03-22 13:10

    Well Done! Makeing a stand

  • Ivan Booth - 2013-03-22 14:00

    Who wrote this rubbish story? "It was him against many people." "The same Park Station." Good God.

  • Mamoshiane Moganedi - 2013-03-22 14:28


  • Mamoshiane Moganedi - 2013-03-22 14:28

    Mobile coffin

  • Dinonofo Aubrey Pico - 2013-03-22 14:45

    dis is very old news and you report it today?????

  • Nathi Ziqubu - 2013-03-22 14:53

    This is not new from SA Roadlink. I expere=ienced the same when i was travelling from Pretoria to Pietermaritzburg 03 October 2012. We waited at Park Station for more than 2 hours for the bus to arrive. The bus that travelled from Durban to Johannesburg arrived @ Park Station, passengers got off and we were told to get in without the bus being cleaned or a safety check done. upon getting into the bus i found that the aiconditioner was not working and it was a very hot day. I reported this to to SA Roadlink, a Angela Quintal dealt with me BUT i got no response and they took no ownership. I cancelled my return ticket with SA Roadlink and was not re-imbursed for it. I dont know why people still use SA Roadlink, at this rate its only a matte rof time before they murder innocent passengers again.

  • jacqui.daanevanrensburg - 2013-03-22 15:16

    Good for them. All passengers of public transport should follow suit. Roadlink what kind of cowboy outfit is that?.

  • Katji Van Der Hlophe - 2013-03-22 15:16

    SA Roadlink again.. Those r the DEATH BUSES..if u r tired of living beda ride on them.. I wonder who in this government has huge shares in dat company coz dey r 4eva killing ppl nd dey neva get banned 4rm da roads.. Dose r da mobile coffins, beda avoid using dem luvly ppl..