Commuters trapped on Gautrain

2012-07-18 09:20

Johannesburg - Gautrain passengers were left annoyed and panicked after they were trapped for hours after a technical problem brought the train to a grinding halt.

Commuters were heading to Midrand when the train suddenly came to a stop and they were forced to wait for a rescue train for almost three hours, while the doors were closed and there was little ventilation, reported the TimesLive.

A Gautrain spokesperson confirmed that the train was stopped for technical reasons but claimed the delay was only for about 90 minutes while a rescue train was sent to pick up commuters.

Train doors were apparently opened only after a pregnant woman had a panic attack.  

Commuters said it didn’t look like Gautrain officials were properly prepared to the situation.

Were you there? Send us your eyewitness accounts

  • craig.mcloughlin.52 - 2012-07-18 09:27

    did they hand out chewing gum?

      richy.rex.77 - 2012-07-18 09:45


  • BulletProof. - 2012-07-18 09:30

    Did the Gautrain electricity bill was paid in time? I forgot to pay mine some time ago and was cut without warning.

      richy.rex.77 - 2012-07-18 09:46

      The hours waited it was not for the rescue train,it was to buy time so that they can load their prepaid electricity.

      Squeegee - 2012-07-18 10:23

      No, they did not catch enough gum chewers to pay their bills.

  • simon.faragher - 2012-07-18 09:31

    Maybe the Driver noticed someone chewing gum on his train ;-)

      richy.rex.77 - 2012-07-18 09:48

      I was driving next to it chewing the Gum the driver got irritated and stop the train forgetting I was in my car.

  • mofstok - 2012-07-18 09:33

    2 huge problems with the Gautrain: 1. Ticket Price to the airport is extortionist and rediculious. 2. Service reliability is not up to scratch. European style train system with third-world realiability does not work!

      David - 2012-07-18 09:39

      I could tell you horror stories about my train rides in "first world Europe" Doesn't excuse this, but it also is not a unique to SA event.

      grantybobbins - 2012-07-18 09:42

      agreed totally with you @mofstok - i wanted to catch the train into the airport for a flight to durban but it is R115, so i was going to travel to the Rhodesfield station - but there is no bus to the airport from the rhodesfield station..

      richy.rex.77 - 2012-07-18 09:49

      Its a land

      seleso.myungsoo - 2012-07-18 09:59

      All worldclass trains especially to the airport are super expensive. Why would you expect Gautrain to be less expensive?

      chris.greenland.9 - 2012-07-18 10:13

      Seleso ---- We are NOT a 1st world country. A Gautrain ticket from Hatfield to Rhodesville is about R50. The distance is about 50 kms. Then you pay another R115 to travel just 500 meters to Oliver Thambo. That is immoral, unethical extortionist rubbish.

      mofstok - 2012-07-18 11:35

      @beannie: no, how about I drive my car to the airport and actually be on time? Or do you believe in trains only?

      raath - 2012-07-18 12:31

      Lemme tell you this. The Gautrain is much better than the trains I have used in London and Sydney. And the cost? It is comparable.

      seleso.myungsoo - 2012-07-18 14:23

      @Projusticio...Thailand and Malaysia are not first world countries but they both provide efficient public transport similar to Gautrain. Ticket fees from the city to the airport is more or less as Gautrain. One thing people have to understand is that you are paying for the time...if you wanna get to Sandton (from the airport) within 15 minutes or 50 minutes later..choice is yours since Gautrain is not monopolizing our public transportation.

  • Gareth - 2012-07-18 09:37

    This happened yesterday morning!!.... Geezlike News24, this is a bit like watching The History Channel lately...

      richy.rex.77 - 2012-07-18 09:51

      It's fine by me the name says it all. News after 24 hours

      slick.hounder - 2012-07-18 17:44

      FINE Owners and Operators R7 MILLION AND LOCK THEM UP FOR 4 HOURS ,,HAHAHAH!!! Woot!!, KAMA CERTAINLY AT PLAY.., good for the bubble gum girls...RETRIBUTION IS THEIRS ,,,LOL.. lmao.... As is said what you sow is what you reap.... I hope many of the people that condemned the Bubble Gum Girls were on the train,,,woot!!! LOL!

  • burtfred.brown - 2012-07-18 09:44

    Gautrain is a fabulous train, pity it is run by BEE buffoons.

      customdesign - 2012-07-18 10:11

      Those "buffoons" you are talking about got it going in the first place- I think they rock, well done. So this is their first hiccup- good track record so far, scuse the pun

      fakazile.mahlangu - 2012-07-18 10:18

      Technical problems will always emerge from time to time and I do not see how that is linked to who is running the Gautrain. The very BEE buffens you think are uneducated and brainless came up with the Gautrain concept and succesfully managed the project execution.That says a lot about their capabilities, don't you think?

      Squeegee - 2012-07-18 10:27

      Holdaninigo, do you live in a hole? There have been multiple problems with Gautrain and especially with the bus system. I still thinks its a great system and generally provides a good (but expensive) service. Chewing gum scenario excluded..

      jacob.siyanda - 2012-07-18 10:30

      @Burtfred Brown; so if you have a technical problem at your work place, this would mean that your company is run by Buffons? Or are you saying they are buffons simply because they are BEE accredited? I think you were a bit harsh on your comment.

      drishworth - 2012-07-18 11:08

      I agree Holdanigono, the Gautrain is great and has served thousands of commuters really well - but you've obviously been living on another planet cut-off from earth for a while - this is not the first hiccup but just one of MANY...........

      Press - 2012-07-18 15:23

      Yes - and now those same buffoons are the ones who will benefit from administering tolling on the Gauteng higways as well - in addition to the little fact that is necessary to toll the higways to force exploited commuters onto the Gautrain to keep it viable. The perfect exploitation solution.

      slick.hounder - 2012-07-18 17:47

      FINE Owners and Operators R7 MILLION AND LOCK THEM UP FOR 4 HOURS ,,HAHAHAH!!! Woot!!, KAMA CERTAINLY AT PLAY.., good for the bubble gum girls...RETRIBUTION IS THEIRS ,,,LOL.. lmao.... As is said what you sow is what you reap.... I hope many of the people that condemned the Bubble Gum Girls were on the train,,,woot!!! LOL!

  • Gavin - 2012-07-18 09:48

    wow, this sounds like a really sticky situation, the works got gummed up !

  • lulama - 2012-07-18 09:51

    Was this not yesterday? Anyway am glad I take the early trains

  • lulama - 2012-07-18 09:53

    Oh man the lady next to the train, what a nice bum :-)

  • koogan.naidoo.9 - 2012-07-18 10:00

    These "technical problems" have been happening quite often recently. I use the train daily and have already been stuck twice on it.

      previn.pillay.75 - 2012-07-18 10:32

      Koogan.naidoo.9: The Gautrain is not for Sissies...ManUp Lad.

      previn.pillay.75 - 2012-07-18 10:33

      Mind the GAP Beanie :-)

  • trevor.pietersen.3 - 2012-07-18 10:01

    I left my gum on the

  • seleso.myungsoo - 2012-07-18 10:02

    I once studied in Germany and trains there stop like its routine. . .talking about first world country? but I have never read about stopping trains in any german newspapers

  • jackie.stone.501 - 2012-07-18 10:02

    Maybe some business people managed to finish their project in the train because they are always on their laptop, is like they don't have a life. Please get a life commuters and please stop pretending to be asleep while putting dirty bags on the seat, we want to sit FFS

  • mbonyathi - 2012-07-18 10:02

    Gum on the Tracks??

  • vivian.harris.73 - 2012-07-18 10:05

    Oh dear! Hope nobody was chewing gum while waiting for the problem to be sorted out!

  • phosa.peter2 - 2012-07-18 10:09

    I think the technical prblm was caused by a chewing gum that was pasted on the window pane of the driver's who should pay R700. fine for wasting commuters time.

  • mandy.ferreira.773 - 2012-07-18 10:11

    This is Africa....... What did you expect?.

      Press - 2012-07-18 15:26

      @Achmad - do you think they also stole the cables in Monaco ?

  • Mohamed Raeez Allie - 2012-07-18 10:17


  • MistressSnowclaw - 2012-07-18 10:19

    i was not physically there, but i can relate, that when you manage to catch a really full train, the air is SO stale, and you feel like you cant breathe, so a full 90mins like that, would have had me freaking out as well. gautrain staff are not prepared at all, even for a minor crises. I have been battling Gautrain since February this year, when their faregate closed on me as i was passing through, breaking my glasses, and cutting my cheek. there was no medical personnel around, and nobody knew what to do. after a huge to and fro via email, Gautrain told me, with a very snotty mail might i add, that the damages to my face, and my broken glasses is completely my own problem, and indeed, my own fault, and that if i had needed hospital treatment, that i would have had to fork out the expenses myself. I had another incident of the faregate injuring me a month or two later. They simply refuse to answer my emails now. They refuse to take ANY accountability for their equipment being faulty, so if you are hoping for sympathy if you get injured while using their services... good luck.

  • michael.monyebodi - 2012-07-18 10:24

    Taxi drivers now employed to drive gautrains.. stopping suddenly cause someone didnt pay ...Otherwise I am happy with the Gautrain, a frquent user I am - last time I was stuck was in 2011 , August from Centurion, since then never!!

  • hendrikvs - 2012-07-18 10:26

    Be thankful that there is an alternative to Metrorail in Gauteng. Metrorail trains are continuously stuck and late and crowded and dirty and..... Wake up!!!!

  • patrick.makgeledise - 2012-07-18 10:26

    Maybe it was a chewing gum

  • jacques.myburgh.104 - 2012-07-18 10:34

    MacGyver was on the train, couldn't help, no gum.. :(

  • Dawn Campbell Gibson - 2012-07-18 10:54

    skrew the gum after 1hour of being stuck, they would have arrested me for smoking!

      jaysonpaul.beckwith - 2012-07-18 17:14

      Lol,,1 hour!! no way. After 10 min I wouldve been puffing away like a train.

  • Issa - 2012-07-18 10:56

    I think the tears of the detained 2 girls gave a misfortune to Gautrain. My advice always the staff must be prepare to safe the lives of the people - emergencies do happen even the presidential convoys so don't let people died with fear.

  • drishworth - 2012-07-18 11:02

    This was an act of sabotage! Someone deliberately left chewing gum on the tracks which got the train stuck and brought it to a grinding halt!

  • naledi.morobi - 2012-07-18 11:43

    Gautrain needs to have a proper contingency plan.These outages are ridiculous.

  • joe.soep.1 - 2012-07-18 12:23

    no problem with cape town trains.

      Mtshezi Yonk'insipho Iyawasha Mkhize - 2012-07-18 12:42

      N no strikes hey, n Madam is not asking Zuma to send in an army, Yeah right narrow minded a**

  • dorothea.dotty - 2012-07-18 12:24

    how very backward. how the heck can they mess this up? other countries move MILLIONS of people around every day without a hitch. this sad bunch cant even get it right with a few thousand.

  • geoff.liddiard - 2012-07-18 14:11

    Two years old and already getting a reputation for UNreliabilty!!!

  • vambozha.mutemi - 2012-07-18 17:25

    the driver was chewing gum

  • kelvyn.davidson.1 - 2012-07-18 17:35

    Gautrain tickets for sale on Gumtree, only a 4 hour delay, R700 a pair

  • slick.hounder - 2012-07-18 17:42

    FINE Owners and Operators R7 MILLION AND LOCK THEM UP FOR 4 HOURS ,,HAHAHAH!!! Woot!!, KAMA CERTAINLY AT PLAY.., good for the bubble gum girls...RETRIBUTION IS THEIRS ,,,LOL.. lmao.... As is said what you sow is what you reap.... I hope many of the people that condemned the Bubble Gum Girls were on the train,,,woot!!! LOL!

  • tumelo.mabua - 2012-07-18 23:49

    It wasn't 3 hours! 90 min sounds more like it! Why exegerate the story?

  • ThaboShakuNews24 - 2012-07-19 00:52

    And all they occupy themselves with is to implement the "Laws of Chappies"

  • zs5zk - 2012-07-19 12:11

    And they go NUTS because 2 Girls were chewing gum while waiting for this train. Absolutely Crazy these F@ckers running our Country.

  • zs5zk - 2012-07-19 12:14

    Gautrain, I WANT Chewing Gum with my ticket.otherwise I am going to Boycott you.!!!heheheheheheheheheh

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