Disabled woman's dog put in quarantine

2012-06-20 09:12

Cape Town - A disabled woman reacted with anger and frustration when officials at Cape Town International Airport took away her service dog, saying he needed to have certain tests done.

The Cape Times reported that Janice Salthouse, 59, came back from a holiday to the Netherlands when her dog Denver was taken from her - leaving her unable to walk and having to call a friend for help as she had no family in Cape Town.

Salthouse had polio as a child and needs Denver for balance.

The dog was taken to a quarantine station for a week.

Salthouse said she had made all the necessary arrangements for the dog before her trip and that it seemed local officials were not clear themselves on what documentation was needed.

She was told to have certain tests done in the Netherlands prior to her departure but when she contacted Dutch authorities, no-one knew about the tests or the diseases so she was unable to have them done.

In response, the Department of Agriculture said it the tests were required by the World Organisation for Animal Health.

  • BmanCav - 2012-06-20 11:02

    As a south african with a brain cell I apologize to her! I take it the DOA or any other department has never tried to do the paper work above board and through the right channels.....and not under the counter or through a friend... The people working there know jack sh:t on how or what is needed. If its not what they feel like doing that day then tough. \r\nThis is just another way to see just how uncaring and usless our state is run.

  • johan.vdwesthuyzen - 2012-06-20 13:18

    Carry on like this, and SA will no longer have foreign income from tourists

  • briana.scott - 2012-06-20 14:48

    I have traveled a lot with my pets, sailing through south america and the Caribbean Islands and the only time i have heard of quarantine is on ex British Islands who have never had a case of rabies so it is either quarantine or no animals ashore, and since South Africa is rife with everything it makes absolutely no sense whatsoever for them to have taken this animal away!

  • steve.viljoen - 2013-02-15 20:26

    I really feel for this lady, but if she had contacted the airline that she used they would have referred her to a Pet Travel Agent in The Netherlands and they would have advised her that there are 5 tests that need to be done on all pets that travel from an EU Country to South Africa. If the dog never had these tests done in the EU Country than it needs to be done here in South Africa. Pet Transporter in Cape Town

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