Envelope shortage leads to account backlog

2012-01-27 12:01

Johannesburg - About 180 000 Tshwane residents did not receive their municipal accounts for January because the municipality ran out of envelopes, The Star reported on Friday.

On Thursday the municipality issued a statement saying their supplier had not delivered enough envelopes due to festive season closures.

The city sends 800 000 accounts every month.

It was hoping to clear the backlog in a day or two and had put the service provider on "performance terms".

Residents could use a previous month's account to make a payment.

  • Gerhard - 2012-01-27 12:06

    The guy in charge should be fired.

      Bardy - 2012-01-27 12:10

      Where is Tshwane again? I get confused with all these ANC names for our cities... :-)

      Davin - 2012-01-27 12:58

      Somewhere in Mexico?

      E=MC2 - 2012-01-27 13:22

      The ANC should be fired

      Thandi - 2012-01-27 13:24

      @Bardy - isn't it a township somewhere near PRETORIA - the name seems to be popping up in the news more and more, but I have never seen any official announcement regarding what and where Tshwane is?

      Bardy - 2012-01-27 13:52

      @ Thandi - Is it not a metropol?

      Ann - 2012-01-27 14:29

      Clearly there is no tender involved or perhaps they never paid the stationers :)

      Willie - 2012-01-27 16:04

      The mayor should be fired,when he was looking for votes he promised clean evrybody "clean council"

      Ian - 2012-01-27 17:12

      African style, suspended on full pay and benefits for the rest of his life.......What happens if I don't pay my account and when queried tell them 'sorry, I didn't have an envelope to put the cheque in......

      George - 2012-01-27 17:42

      "Residents could use a previous month's account to make a payment" Can we also use last month cheque to pay aswell

      Dirk - 2012-01-27 19:03

      A place named after Prof Tshwanepoel

      Helmut - 2012-01-29 10:06

      I disagree. He is overloaded with work as he is also in charge of buying toilet paper and that is his a major job because the Tswane municipality is up to s..t!

  • George - 2012-01-27 12:08

    800,000 incorrect statements sent out every month

  • Ze Don - 2012-01-27 12:11

    Once again the tswene municipality live up to their name!

      George - 2012-01-27 12:23

      They are in the post

      David - 2012-01-27 12:43

      As Americans say, the Tshwane Municipaliy has gone "postal". Next they will run out of staff to lick the stamps?? LOL

      George - 2012-01-27 16:10

      Stationary in motion at its best

  • eyresa - 2012-01-27 12:11

    Bwahahaha. CNA sells envelopes. Go get some there.

      Linda - 2012-01-27 13:21

      Idiots probably didn't pay their regular suppliers. CNA don't offer credit, do they?

      Jeffrey - 2012-01-27 13:26

      @Linda, You can use your Edgars card to buy on credit at CNA, as they are owned by Edgars.

      Linda - 2012-01-27 13:45

      @Jeffrey, Thanks for the info. I wonder if the Tshwane municipality has an Edgars card....

  • Bibi - 2012-01-27 12:12

    Any idiot will know it is basic office keeping.

      George - 2012-01-27 12:15

      Yes any idiot knows that but look at who is in charge. Not just any idiot

  • ivan.coetzee2 - 2012-01-27 12:12

    Eish, who is in charge of procurement?? The concept of "stock re-ordering levels" is way beyond your comprehension, obviously got the job coz you some A-HOLE ANC'ers family member!

      germini23 - 2012-01-27 12:40

      its not so much as who is in charge- but the fact that suppliers have pulled out due to the fact that they are not receiving payment for their services.

      ivan.coetzee2 - 2012-01-27 14:09

      @Linda: hehehe rhetorical question rite? LOL :P

      Glenda - 2012-01-28 08:24

      No you all forget it was Christmas, we have holidays, work stops then?

  • Mike - 2012-01-27 12:15

    Banana anyone?

      RobertKeeling - 2012-01-27 13:17

      Can you make it a banana split?

      George - 2012-01-27 13:21


      hein.huyser - 2012-01-28 00:51

      Mugabe hates competition

  • Paulo - 2012-01-27 12:17

    world class African city, ah no thats Joburg-sorry Pretoria.

      Leonard - 2012-01-27 12:22

      Says the municipality that sends 2 million Rand plus bills to grannies living alone in their flats?????????????????

  • dewald.galjaard - 2012-01-27 12:19

    They probably didnt pay their taxes. Oh wait they did? Ah.

  • Hotkop - 2012-01-27 12:32

    What is a Tshwane?

      zmputa - 2012-01-27 13:30

      Municipality name...

      Gerhard - 2012-01-27 13:30

      Tshwane is something you eat, best enjoyed with lots of gravy.

      ivan.coetzee2 - 2012-01-27 14:10

      Isn't it a little yellow bird?

      Hotkop - 2012-01-27 15:17

      Does that little bird live in Pretoria?

  • Ever - 2012-01-27 12:34

    Sheez. This would NOT happen in cape Town, that's for sure. Sounds like Tshwane would need massive improvement just to get to 3rd World levels!

      ivan.coetzee2 - 2012-01-27 14:13

      Only on certain basic things like service delivery, competence, on the other more important criteria such as nepotism, cronyism, corruption, etc they are past masters just look at that woman who runs the show and the d!ck in charge of the metro cops LOL

  • dlawre30 - 2012-01-27 12:37

    Probably don't have any money to pay the supplier. Used it all for their Christmas parties.

  • roodbol - 2012-01-27 12:49

    .... THINK ahead! Who is in charge of the stationery section? Duh, on a smoke break/tea break/coffee break/job break [and getting paid for it..?]

  • Shirley - 2012-01-27 12:52

    This is hilarious! Brainless louts receiving a paycheck every month-they probably will run out of spit next so they wont be able to lick next months accounts!

      George - 2012-01-27 13:23

      Next they will be asking for a spit allowance

      comurray - 2012-01-28 08:55

      Postage stamps nowdays are self adhesive. There is yet another problem**, that is, they will have to read the instructions on how to remove stamps from the backing sheets. **yes find some one who can actually read and understand what they are reading.

  • Letjitlane - 2012-01-27 12:59

    I'll not take an envelope as an a valid excuse for people not receiving correct statemnets timeously. People use envelopes and normal people will see if the level of envelopes is lower than normal. It is unacceptable to shift the irresponsibility to the supplier. It will not be surprising when the supplier blames the paper factory for not making paper during the holidays. Where are arewe going?

      hein.huyser - 2012-01-28 00:53

      Where our vote is taking us

  • Dave - 2012-01-27 13:02

    I bet more than half of the 800000 have got email anyway. Why not send a pdf account to those with email and a) deliver it on time, b) dont rely on 3rd party ie Postoffice and c) save money on paper and envelopes. with the cost of printing, an envelope and a postage stamp they could safe a R1m a month easy.

      Rob - 2012-01-27 14:31

      Dave, Dave, Dave.......You do that and what about all those cadre hangers on and others in protected employment. Not only that, but if the total headcount is reduced then the organisation will be top-heavy and unable to justify all the high level positions and perks. The internal infrastructure will implode!!! Now, cheers in the background please.

      Jason - 2012-01-27 15:05

      Save money "Theres no sush theeng in owa culcha" (Quoted by J.Malema)

      Gerhard - 2012-01-27 15:23

      Rob, Rob, Rob........ "the total headcount is reduced then the organisation will be top-heavy and unable to justify all the high level positions and perks." Since when has that EVER stopped them?

  • Sharon - 2012-01-27 13:06

    Blame everyone else .............but not your own incompetence. That is a load of bollocks if you ask me ..........

  • Leon - 2012-01-27 13:08

    You dan't understand. If they buy envelopes, the cannot party every night and build R26 000 000 government housing for their buddies.

  • Sechaba - 2012-01-27 13:13

    really, run out of envelopes????? Envelopes are also sold at a tuckshop, just send a messeger to go buy some

  • Johan - 2012-01-27 13:15

    BEE incompetence !

  • RobertKeeling - 2012-01-27 13:15

    Bwahahaha - so can't anyone think about future ordering? Surely you estimate your annual needs (for budget purposes as well) and then make sure you have stock over the holiday season? But these guys are the same as the maids - when they use the last bit of sugar it's Meddem - the sugar she is finished!! Oh well - let's hope the won't cut your water because the undelivered bills remain unpaid!

  • Paul - 2012-01-27 13:16

    More like the supplier didn't get paid on time ?

  • Gerhard - 2012-01-27 13:17

    I can't pay my account because I ran out of money.

      Linda - 2012-01-27 14:00

      That's probably because you forgot to order more from your supplier.

  • E=MC2 - 2012-01-27 13:23

    lol nice! The ANC government cant even keep track of stationary supplies but they STILL get voted into power every year... Shame on you ANC followers!

      George - 2012-01-27 13:25

      How can stationary keep track of stationary

      Thandi - 2012-01-27 13:28

      There is no stationEry, because the minds of the mindless are stationAry.

      comurray - 2012-01-28 09:01

      "Birds of a feather"

  • eric.vanvuuren - 2012-01-27 13:23

    just amagine the money they will save by upgrading to email.

      Linda - 2012-01-27 13:27

      Save money??? Where's the fun in that?

      George - 2012-01-27 16:13

      They will runnout on the second day of 10 000gb

      Kevin - 2012-01-27 16:15

      More difficult to hide any kick-backs though if e-mail is used...

      Glenda - 2012-01-28 08:30

      Telkom won't beable to keep up. Ish the lines are down!

  • Warren - 2012-01-27 13:24

    They could have used some of the R400 million they wasted.

  • Deeteem - 2012-01-27 13:25

    I am sorry but if you cannot remember to order envelopes, then how the f*&k are you going to run a city ...... sucessfully ??

      Gerhard - 2012-01-27 13:38

      Did you not realise by now that it was never their intention to run the city, they just wanted to be in charge? No one ever told them that if they are put in charge, they would be expected to actually manage the city. They just wanted the title with the increase.

  • Thandi - 2012-01-27 13:30

    "supplier had not delivered enough envelopes due to festive season closures" - wrong, supplier did not deliver enough because some idiots have their minds in neutral. Anarchy Nepotism Corruption

  • Olivia - 2012-01-27 13:52


  • Deon - 2012-01-27 13:54

    It seems the place are run by Primary schools children? TG for CT.

  • paullombard17 - 2012-01-27 13:56

    take you a bet theres going to be a tender to source those envelopes and mmmm let me guess, the brother's sister-in law's mothers uncle of the Mayor or Municipal manager is going to win the tender..

      Linda - 2012-01-27 14:02

      OMG! You obviously have an inside source. Wouldn't be a huge shock.

  • Alva - 2012-01-27 14:34

    I wonder if they also ran out of loo paper?

      George - 2012-01-27 16:14

      Thats why they are so full of it

      comurray - 2012-01-28 09:06

      Ah! the mystery has been solved at last. Ran out out of loo paper so used envelopes in place of.

  • Jason - 2012-01-27 14:53

    never there fault hey, I can almost bet that they only placed the order by the 22nd of December, and that's the reason for this mess up.. Yoh, no envelopes, eish lets just blame that supplia, then evrrrything its ok!!

  • billyboy6 - 2012-01-27 14:57

    Have they heard of e-mail? Or perhaps this is a way of subsidizing the Post Office

      Glenda - 2012-01-28 08:31


      Lara - 2012-01-28 08:49

      We used to get e-mails, but also mailed accounts, which is a waste. The past two years we've been receiving e-mails stating that they were moving away from paper, but seems they are moving the opposite direction again ... in reverse. The e-mails worked perfectly, but has now disappeared.

  • Silvana - 2012-01-27 15:00

    Ever heard of forecasting your requirements and making allowances for the Christmas closures. Huh....No!

  • Murray - 2012-01-27 15:09

    Naturally you will be charged interest if you do not pay in time.

  • jeanette.wray - 2012-01-27 15:14

    They are morons, I sold a property in 2010 and I am still getting billed for the rates and taxes. Numerous emails have been sent and even the lawyers are having no joy changing this. So this envelope shortage does not surprise me. At least I will not receive yet another final demand for a property I no longer own.

  • billyboy6 - 2012-01-27 15:16

    Have they heard of e-mail? Or perhaps this is a way of subsidizing the Post Office

      Gerhard - 2012-01-27 15:24

      There is not such word as e-mail in Pedi

  • alison.scheppel - 2012-01-27 15:43

    What a joke.

  • Donovan - 2012-01-27 15:58

    How ironic is that, they are putting their servicr provider on "performance term" Maybe they should subject themselves to that - but off course they wont because they are well aware that they will be out of a job after the first performance review

  • Donovan - 2012-01-27 16:00

    How ironic is that - they are putting their service provider on "performance terms" Maybe they should subject themselves to the same conditions, but off course we all know they wont as they will be out of a job after the first performance review

  • Kevin - 2012-01-27 16:14

    Clearly the monthly kickback was not paid on time....

  • Kevin - 2012-01-27 16:23

    Is it not BEE cos Zoomaz shadow plane was supposed to deliver the mail, but got lost soon after landing..?

  • TheWatcher - 2012-01-27 16:42

    Government organisation. My favourite oxymoron.

  • SarelJBotha - 2012-01-27 17:44

    The party in charge should be fired.

  • Enlightened - 2012-01-27 18:00

    for those lacking in updated information, Tshwane, is the former Pretoria with electricity, running water, beautiful jacaranda clad avenues, low crime rate, a perfectly functioning infrastructure and a proud capital of the Republic of South Africa. I am not surprised if some did not recognize the place

  • Mark - 2012-01-28 00:09

    Tshwane Municipality is running our city into the ground. Their Rooiwal sewerage works, for instance, has been spewing raw sewerage into the Apies river since mid November. It is a declared disaster area and all life in that river for kilometres downsream towards Hammanskraal has been wiped out. Running out of envelopes to send us our bills? What next - perhaps, now having evelopes, they develope an inability to stuff the bills in them.

  • hein.huyser - 2012-01-28 00:48

    The stupidity of our current city leaders are baffling the mind. I bet the majority of people have internet. Where are we again?

  • Thomas De Kroon - 2012-01-28 06:31

    Bull#*@+!!!.. Don't blame the service provider.. Why doesn't the City of Tshwane have enough stock on hand. Fire the city council officials who can't plan for proper stock levels.. Put them on terms..

  • Wayne - 2012-01-28 09:09

    ".....the municipality issued a statement saying their supplier had not delivered enough envelopes due to festive season closures". I think this should have read "..........municipality issued a statement saying their management had not provided for this eventuality and disciplinary steps have been taken." Its a never ending Tshwane!