Internet service provider fined R10 000 for spam e-mails

2015-07-14 16:16
<a href="http://www.shutterstock.com">Shutterstock</a>

Shutterstock

Multimedia   ·   User Galleries   ·   News in Pictures Send us your pictures  ·  Send us your stories

Johannesburg – An internet service provider (ISP) has been fined R10 000 by a regulatory body for sending spam e-mails to a private individual.

“It is particularly worrying... that an ISP itself appears not to appreciate the unacceptable nature of this behaviour,” the Internet Service Providers' Association (Ispa) said in its ruling, handed down on Monday.

Frank Coetzee, who is self-employed, decided he had had enough after Internet Services and Technologies (iSAT) sent him spam trying to sell its ADSL service to him. He filed a complaint with Ispa on May 22. He says he has "dozens" of e-mail accounts and is sure that at least three of them are on a spam list.

Ispa ruled that iSAT had to pay a R10 000 fine for sending an unsolicited e-mail. It issued a warning to iSAT for doing nothing to resolve the complaint and for not co-operating with Ispa.

It was also fined R50 000, suspended on condition that iSAT does not continue sending such e-mails after the ruling.

“The ISP responded that this is a marketing campaign that will continue to run. It maintained that its product is a really important product,” Ispa said in its ruling.

According to the ruling, iSAT admits sending out marketing e-mails and that the only way recipients could avoid receiving them was to unsubscribe.

“It gives no explanation as to where it obtained the addresses that it is using or indication that these e-mails are not ‘unsolicited’.”

In an e-mail to Coetzee, Ispa secretariat’s Bretton Vine indicated it was unlikely that iSAT would appeal the ruling as it had no longer a member of Ispa.

iSAT asked for requests for comment to be e-mailed to it.

Read more on:    internet

Join the conversation!

24.com encourages commentary submitted via MyNews24. Contributions of 200 words or more will be considered for publication.

We reserve editorial discretion to decide what will be published.
Read our comments policy for guidelines on contributions.
NEXT ON NEWS24X

24.com publishes all comments posted on articles provided that they adhere to our Comments Policy. Should you wish to report a comment for editorial review, please do so by clicking the 'Report Comment' button to the right of each comment.

Comment on this story
16 comments
Comments have been closed for this article.

Inside News24

 
ADVERTORIAL
Competition regulation for a growing and inclusive economy

ADVERTORIAL: The Competition Commission of South Africa is conducting advocacy work in the South African automotive aftermarket industry and has gazetted a Draft Code of Conduct for public comment.

/News
 

How to open a beer bottle without an opener

Do the right thing and never be thirsty again…

 
 

You won't want to miss...

WATCH: Man films himself going down water slide upside down as things go very wrong…
WATCH: Conor McGregor: Notorious the trailer
Best date night restaurants in South Africa
WATCH: Ryan Reynolds offers fans a free tattoo in new Deadpool 2 teaser
Traffic Alerts
There are new stories on the homepage. Click here to see them.
 
English
Afrikaans
isiZulu

Hello 

Create Profile

Creating your profile will enable you to submit photos and stories to get published on News24.


Please provide a username for your profile page:

This username must be unique, cannot be edited and will be used in the URL to your profile page across the entire 24.com network.

Settings

Location Settings

News24 allows you to edit the display of certain components based on a location. If you wish to personalise the page based on your preferences, please select a location for each component and click "Submit" in order for the changes to take affect.




Facebook Sign-In

Hi News addict,

Join the News24 Community to be involved in breaking the news.

Log in with Facebook to comment and personalise news, weather and listings.