New plan for service delivery

2010-02-22 22:51

Johannesburg - The Public Protector on Monday said it would consult with municipalities to improve service delivery.

"We want to focus on systemic interventions because poor service delivery on its own is just a symptom of a system failure," said Public Protector advocate Thuli Madonsela in a statement.

"We want to attend to the bottlenecks in the systems that result in poor delivery of services."

Madonsela said her office would partner with organisations of the state including the SA Local Government Association.