PMB tests rates bill by SMS

2012-05-07 16:00

Pietermaritzburg - Residents of the KwaZulu-Natal capital could soon receive their water, electricity and rates bills by SMS, a municipal spokesperson said on Monday.

The move was aimed at making the municipality more environmentally friendly and saving the city money, Msunduzi municipal spokesperson Brian Zuma said.

Residents were being invited to join the scheme. The municipality hoped to have compiled a database of residents who received their metro bills by SMS by the end of the week.

"It is a green environment campaign and at the same it is a cost-saving exercise."

Residents would not be forced to receive their bills by SMS.

Msunduzi Democratic Alliance Chief Whip Rodger Ashe said that if the system worked he would welcome it. He said the city's database of addresses was out of date.

"With this system, at least they [the municipality] will know that they [the residents] have received the bill."

However, he said he would prefer to receive his bills by e-mail.

- Msunduzi Municipality website.

  • Nosiphom - 2012-05-07 16:38

    The City of Tshwane sends bills by e-mail (and by post). I think in the future, after the system has been matured they will not use the post for those who have registered for the e-mail service. They also send an SMS with the final amount, if one has registered. Sending the whole bill by sms does not seem feasible to me.

      philani.goba - 2012-05-07 17:04

      its in an MMS form. this then does encourage people to buy smart phones

      RiD123 - 2012-05-08 20:19

      you dont need a smartphone to receive an mms.... Any basic colour screen phone can receive an mms

  • denver.furmage - 2012-05-07 17:19

    Rather email the bill. Too much room for (human) error and not enough detail in an sms - how do we know what their latest electric / water readings are if the bill is sent by sms? Difficult to challenge a bill without this info.

  • Shanan - 2012-05-08 00:17

    OMG, I wouldn't give this lot my details. I received a letter from the municipality threatening to disconnect my water as they have no access to my premises. The meter is on the roadside, you figure. Bunch of ????

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