People call 10111 to flirt with operators - police

2012-03-28 14:48

Cape Town - Flirting with call centre agents and asking for the nearest chicken fast food outlet are among the "nuisance calls" made to the Western Cape's 10111 number, provincial police said on Wednesday.

Sixty-six percent of calls made between April 2011 and January this year were for non-emergencies, such as enquiries, Maitland call centre commander Lieutenant Colonel Riaan Pool told reporters in Cape Town.

He said people would phone to ask about the progress of an investigation or, even worse, to flirt with call centre agents, or ask where the closest chicken take-away store was.

"Only dial in real emergencies, 10111. If it's a minor housebreaking... rather phone the police station."

Pool said the majority of these calls were from children, made from public phones.

"On a school day it's all quiet until the bell rings... then they start phoning."

Parents were asked to educate their children about the consequences of making prank calls on an emergency number. Police would also go to schools to talk to children.

Call centre agents would soon be able to press a button and capture details of so-called nuisance calls, Pool said.

This would allow officers to physically monitor public telephone hotspots and specific numbers.

Successful prosecutions of offenders had yet to be made.

  • mutiraasi - 2012-03-28 14:53

    Low mentalities.

      Clifford - 2012-03-28 15:03

      All the refugees from other provinces that don't know where Chicken licken or Kentucky fried chicken is. Use the the yellow pages or dial 1023.

      clinton.badenhorst - 2012-03-28 15:16

      Well the police is such a joke, might as well call them and prank them!

      Peter-Peter - 2012-03-28 16:13

      So when I see them on the phone all the time...they not talking to the computer who tells the time?

  • Andrew - 2012-03-28 14:55

    Caller: how big are your breasts? operator: excuse me? caller: sorry i thought this was nando's.

      Consolata - 2012-03-28 15:06


  • E=MC2 - 2012-03-28 15:04

    "or ask where the closest chicken take-away store was"!!! what more needs to be said

      Oom - 2012-03-28 16:21

      Must be an ANCestor

  • Fussed - 2012-03-28 15:10

    They must have caller ID Find them and charge them. It will then stop

      Randomhero6661 - 2012-03-28 15:26

      *public phone

  • Henry - 2012-03-28 15:22

    The caller could be DYING of hunger.

  • Jabu - 2012-03-28 15:24

    I guess both parties wants to flirt. Why entertain it?

  • veritas.odium.paret - 2012-03-28 15:24

    "ten thousand, one hundred and eleven".

  • george7abbott7 - 2012-03-28 15:30

    10111 is a Emergency helpline ! Not a flirt number ! Can people not flirt on site's ???? Call I'd is a yes in south-africa charge them if they abuse the service !

  • TaniaSandraSteyn - 2012-03-28 15:32

    We blame the government, but I am fast beginning to see that our citizens are a bunch of idiots, to varying degrees. No use giving Americans all the cudos: we come in fast and hard for second place. Dumb and Dumber rules in SA, not the government.

      TaniaSandraSteyn - 2012-03-28 15:33


      richard.hipkin - 2012-03-28 15:39

      You have finally seen the light!!

  • Sharleen - 2012-03-28 15:43

    I have also heard about certain people from 10111 that flirt while on duty.

  • alain.d.thomas - 2012-03-28 16:13

    Caller: Hello Mrs Officer, Is your father a criminal? Cop: No, why? Caller: Cos' he stole the stars and put them in your eyes.

  • berni.venter - 2012-03-28 17:31

    Prosecute Prosecute Prosecute!!! We all had to RICA our numbers so there is absolutely NO excuse that SAPS cannot trace these idiots. They are directly responsible for costing lives.

      barry.mcbride - 2012-03-28 19:06

      "the majority of these calls were from children, made from public phones"

  • mjvandersandt - 2012-03-28 17:51

    They probably phone to hear if those that are not out taking bribes, are awake.

  • andrew.arnesen - 2012-03-28 20:15

    Why can't they put you through to the nearest police station?

  • Erich - 2012-03-28 20:44

    'Successful prosecutions of offenders had yet to be made' - is said in 2012. Will this ever happen? Maybe in the lifetime of my great grand children.

  • dave.j.colquhoun - 2012-03-29 07:53

    Can someone please explain to me what "a minor housbreaking" is. Is this a housebreaking where they have used a child to get in and steal your stuff? Now, let's have a show of hands from all of those people out there who can quote their local police stations direct number. Not that many I'm sure!! Lieutenant Colonel Riaan Pool seems to believe that we should rather call our local cop shop to report crime. Has he done this recently? Last time I called the local cop shop, the call wasn't answered and later on I found out that their phone cables had been stolen for the umpteenth time, hence the reason that I call 10111 when I need a police officer.

  • Matthew - 2012-05-28 11:01

    is that supposed to explain or justify how useless the response is when someone actually has an emergancy? you call for the real deal,and wait 5 minutes and then get someone who dosnt really care what your problem is. this to me,is just a delfection of taking responsibility for lacking skill/concern or inteligence to do a job correctly

  • MarumoMK - 2012-06-26 12:38

    Ppl need to understand the importance of this emegency line...

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