Ticket fraud: make sure your provider is legitimate

2015-10-11 09:45

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Pietermaritzburg - With top international acts set to make their way to South African shores, concern over ticket fraud is on the rise.

The industry-wide issue is becoming a frequent problem at major events, with fraudulent tickets becoming increasingly difficult to identify from valid ones.

Many people are falling prey to fraudsters, who sell these fake tickets via various online portals or even from parking lots at the event.

The result is that during major concerts and events around the country, ticket fraud has become more prevalent.

Last year, a counterfeit syndicate was netted with over R2 million worth of passes to the Durban July.

With major international acts such as Boyz II Men, Mumford & Sons and Kevin Hart set to perform in KZN soon, industry professionals have warned consumers of how easy it was to buy tickets from fraudsters.

Ticketpro head executive Brandon Duffield said individuals are often fooled by criminals who go as far as to even wear event-branded clothing and provide consumers with a ticket that looks legitimate.

“Criminals use different methods to fake an event ticket and often sell a number of duplicated tickets to various people. This means that the first person to enter the event with that ticket number will be admitted, leaving the other ticket holders with that same seat number barred from entering the venue.”

Social media channels and informal online portals are also being used to drive the sales of fraudulent event tickets due to the ease of consumer access.

“Fraudsters are also able to sell the tickets in a ‘faceless’ manner, eliminating any personal identification process.”

When buying tickets for any event, consumers are advised to follow these guidelines:

•It is important never to buy tickets from anyone other than an accredited ticketing partner or event promoter.

•After you have bought your ticket online, only collect your tickets from approved partners.

•Do not buy any event ticket from a stranger or someone posing as an event staff member at an event — beware of being approached by people selling tickets in the parking lot.

•Avoid buying tickets from online classified channels and social networks.

•If you have lost your event ticket or it has been stolen, contact the accredited ticketing partner immediately.

•Authenticate your ticket through the accredited ticketing partner. — Witness Reporter.

Read more on:    pietermaritzburg

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