Bachelor SA contestant traumatised after Uber driver 'holds her for ransom' in Istanbul

2019-06-27 08:05
Uber. (Getty)

Uber. (Getty)

Multimedia   ·   User Galleries   ·   News in Pictures Send us your pictures  ·  Send us your stories

A holiday to Turkey had an unhappy ending for brand agency owner and former Bachelor SA contestant Kim Grey who said she was "held for ransom" in a taxi.

Speaking from Istanbul after the incident last week, a shaken Grey told News24 that she managed to escape the vehicle when it slowed down on a highway, after which she ran to a shopping centre for help.

READ: Uber could face class action lawsuit over safety complaints

She had used the Uber app to travel from Cappadocia, a hot air balloon mecca for tourists, back to her hotel.

"It had been an amazing holiday, a bucket list journey for me."

She said tourists trusted Uber there because they felt safe and she had good experiences back in South Africa with it, especially because of the built-in safety features, tracking metrics, driver profiles and set cost.

Conflict

There had been conflict between local taxi drivers and Uber in Istanbul, according to Reuters.

Grey believed she was a target as she had come from the airport and was travelling to a five-star hotel.

She found it weird when five minutes into her ride, the vehicle stopped, and the drivers changed.

"The guy got aggressive and said: 'You must draw me money or EFT.' He said he wouldn't release me until I paid him 400 lira [around R990] but the trip was only supposed to cost 90 lira [around R220]," she said.

In a frantic state, she used the emergency option in the app translator.

"I said please call the police and put a tracker on this. The translator said this is not an emergency. I said, don't you understand? I am being held hostage," she recalled.

"I was screaming, 'Please stop the car, stop the car. Get me out of here!'"

Grey said she was eventually able to get out the vehicle and found herself in the middle of the city, about 35 minutes from her intended destination.

"It was just quite a traumatic episode."

Uber contacted her and reimbursed her the value of her ride (90 lira).

An Uber spokesperson told News24 on Wednesday evening: "What's been described is totally unacceptable and has no place on the Uber app. In a case of this nature we remove a driver's access to the app and we're investigating the matter."

Uber has community guidelines in which drivers using the app are expected to follow all rules of the road and relevant, state, federal and local laws at all times.

In cities around the world, it has an incident response team that is trained to deal with any critical safety issues that arise, connecting with law enforcement at any time if necessary.

KEEP UPDATED on the latest news by subscribing to our FREE newsletter.

- FOLLOW News24 on Twitter

Read more on:    uber  |  kim grey  |  turkey
NEXT ON NEWS24X

Join the conversation!

24.com encourages commentary submitted via MyNews24. Contributions of 200 words or more will be considered for publication.

We reserve editorial discretion to decide what will be published.
Read our comments policy for guidelines on contributions.

Inside News24

 
Traffic Alerts
There are new stories on the homepage. Click here to see them.
 
English
Afrikaans
isiZulu

Hello 

Create Profile

Creating your profile will enable you to submit photos and stories to get published on News24.


Please provide a username for your profile page:

This username must be unique, cannot be edited and will be used in the URL to your profile page across the entire 24.com network.

Settings

Location Settings

News24 allows you to edit the display of certain components based on a location. If you wish to personalise the page based on your preferences, please select a location for each component and click "Submit" in order for the changes to take affect.




Facebook Sign-In

Hi News addict,

Join the News24 Community to be involved in breaking the news.

Log in with Facebook to comment and personalise news, weather and listings.