Call centre pays back money to pensioner

2016-01-27 12:20
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Pietermaritzburg - A call centre that had debited a local pensioner’s bank account of thousands of rand without his authorisation, has paid back all the money.

Nithiya Naidoo of Bombay Road said that Capicall, a call centre based in Durban, had returned his R3 250 this week.

“I was very pleased to see that they had returned my money. It did take a very long time to get the money back, but now the authorities need to step up and ensure this does not happen to others,” said Naidoo.

In a previous article in The Witness, Capicall admitted to debiting money from the pensioner’s bank account without his authorisation, saying it was an error.

Naidoo said he had noticed a “strange” amount being deducted from his bank account over a few months and that his bank had traced where the money was going to.

“I have never spoken to anyone at Capicall so I don’t know how they got my banking details or why I was being debited as I did not sign up for anything,” said Naidoo.

He eventually reported the matter to the police for investigation.


Read more on:    pietermaritzburg

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